#1943-URGENT: Issues with Domain and Email Verification

CEO
#1
CEO
(Last updated )

Hello team,

I'm experiencing two serious issues that have persisted for over a week, with no real progress:

Emails are still showing the BotSailor domain, which directly harms my brand.When verifying an agent's email, the BotSailor screen appears, instead of my brand.

I've reached out several times, but the responses are always the same, with no testing, no productivity, and no real effort to resolve the issue.

This is serious and damages my company's credibility.

I urgently request attention and a permanent fix.

Thank you.


/ticket/view/2239

#2
Kamrul Hasan
#1

CEO

Dear User,

We are currently working on this issue and hope to provide an update by the end of the day.

Thank you for your patience.

Best regards,

Kamrul Hasan