BotSailor's Change Log

Update on October 6th 2025

Fix: Subscriber auto-deselect issue fixed.
Fix: Shared Inbox subscriber message count issue fixed.
Fix: Groupchat -> add see more chat button, header text css fixed, dashboard notification added, with groupchat icon notification badge added.
Fix: Shared Inbox mp4 audio play issue fixed.
Fix: Shared Inbox mobile view -> Filter and Follow-up menu has been moved to the top.
Fix: Shared Inbox mobile view -> Select2 position issue in the Filter Channel has been fixed.
Fix: Label dark mode issue fixed in Shared Inbox.
Fix: Translation issue fixed.
Fix: Partner affiliate page design issue fixed.
Fix: AI Assistant issue fixed.
Fix: Blog page design issue fixed and google account spelling updated.
Fix: Landing responsive design issue fixed.
Fix: Advance search label and sequence list issue fixed.
Improved: Shared Inbox Filter Channel Updated.
Improved: Livechat AI Assistant Updated.
Improved: AI Assistant replaced by AI Agent.
Improved: AI Agent Intent Detection Updated.
Improved: Intent Detection Modal design updated.
Improved: AI Assistant updated.
Improved: Pricing ai-token page spelling updated.
Improved: Blog page design updated.

Update on October 5th 2025
Fix: Whatsapp catalog order assign label issue solved

Update on September 25th 2025
New: Custom URL support added for Policy and Terms pages
New: Email language entries added in email file
New: reasoning_effort parameter added for GPT-5 and above in OpenAI integration
New: AI Assistant feature added in Shared Inbox
Fix: issue with Instagram reply messages not displaying
Fix: issue where Meta messages were not displaying in Live Chat
Improved: Intent detection: label and sequence add/remove functionality implemented

Update on September 24th 2025
New: User input flow ,No match reply, New subscribers data append on google sheet for (Meta)
New: Stripe Recurring Payment
Fix: Facebook Graph Error issue
Fix: meta broadcast display report
Fix: Google Account import Issue

Update on September 2nd 2025

Simplified WhatsApp Sequence messaging in BotSailor

• Regular Messages (24h Window):Send follow-ups within 24 hours of user interaction.
• Template Messages (Anytime):Send approved templates anytime — minutes, hours, or days later.

Update on September 1st 2025
New: Can create multiple ad under same campaign
New: City, region, zipcode,custom location added for target audience


Update on 19th August 2025
Fixed: Shared Inbox subscriber message count issue fixed.
Fixed: Shared Inbox subscriber auto-deselect issue fixed.
Fixed: Shared inbox long subscriber name display issue fixed.
Fixed: New subscriber name font size issue fixed.
Fixed: WhatsApp Follow-up Reminder issue fixed.
Fixed: Shared Inbox final_reply_button disabled issue fixed.
Fixed: Meta livechat without subscriber open conversation message send issue fixed.
Fixed: Edit option hide team user in webchat connect.
Fixed: When whatsapp bot pause last_communicated_at updated.
Fixed: Audio recode send issue fixed in shared inbox.
Fixed: Facebook reply message show issue fixed.
Fixed: Chat content and joint chat position issue fixed in Shared Inbox.

Update on 27th July 2025
New: RaksmeyPay payment gateway Implemented in botsailor.
New: CSS customization option added to the Shared Inbox in the Settings section.
Improved: Shared Inbox now uses the updated Dashboard image instead of default.
Fixed: Instagram Subscriber Data Sync error issue fixed in Shared Inbox.
Fixed: Facebook and Instagram after "Sync Subscriber Data" profile picture display issue fixed in the Shared Inbox.
Fixed: Wa broadcast and webhook work flow report download issue fixed.

Update on 16th July 2025
Fixed: Message delivery notification issue fixed in Shared Inbox.
Fixed: RTL design issue fixed.
Fixed: End user -> Team account in Shared Inbox -> Facebook and Instagram subscriber list show issue fixed.
Fixed: Team member list display issue fixed in Shared Inbox.

Update on 7th July 2025
New: Added progress indicator for Live Chat search.
New: Added WhatsApp Meta Business bot reply status option.
New: Enabled reset of 2FA and email verification during user update.
Fixed: Issue with unlimited message credit during package creation.
Fixed: Dashboard issue in Forum module.
Fixed: Announcement display issue.
Fixed: Comment Automation subscriber count issue fix.
Fixed: Issue where team members couldn't be created when reseller's user limit was reached.
Fixed: Visibility issue for Catalog team members.
Fixed: Agent user list display issue.
Fixed: Issue with Subscriber download button.
Fixed : Send Flow or Message Template button hide and search issue fixed in Shared Inbox.
Fixed : WhatsApp interactive message phone view display issue fixed in Shared Inbox.
Fixed : Canned Response Use text hide issue fixed in Shared Inbox.
Fixed : Unavailable for Support issue fixed in shared inbox

Update on 6th July 2025
New : Added Bot Reply button right sideber in Shared Inbox.
New : Added bot name when new sibuscriber display message in Shared Inbox.
Improved : Shared Inbox URL remove target _blank.
Improved : Shared Inbox Design Updated.
Improved : Shared Inbox Dark theme and mobile view updated.
Fixed : Template file upload issue fixed in Shared Inbox.
Fixed : Menu manager issue fixed.
Fixed : Other bot message not show issue fixed in Shared Inbox.
Fixed : WhatsApp subscriber costume name issue fixed.

Update on 1st July 2025
New: Implemented Moyasar Payment Gateway.
Fixed : Razorpay currency Issue when Email send.
Fixed : Telegram group member show list error solve.

Update on 18th June 2025
Fixed : Reply message issue fixed in Shared Inbox.
Fixed : Training Campaign FAQ generate issue fixed.

Update on 17th June 2025
New : Added agent-available-status in Shared Inbox.
Fixed : Fixed display and search issues with Message Template and WhatsApp Flow list in Shared Inbox.


Update on 5th June 2025
Fixed : Webhook workflow template expired media issue.
Fixed : Webhook workflow template dynamic variable in URL.

Update on 3rd June 2025
Improve : Api for add and remove Whatsapp Sequence.


Update on 31st May 2025
Improved : Workflow & HTTP API now support global formatters.
Improved : Webhook workflow now supports mixed template.
Improved : Webhook workflow now supports HTTP API as callback.
Improved : Webhook workflow now supports label and sequence removal actions on webhook call.
Improved : WhatsApp template message API endpoint now supports mixed template.

Update on 28th May 2025

Improve: Subscriber-action Container show always in Shared-Inbox.
Improve: Add-google-sheet button in Whatsapp Import Subscribers.

Update on 24th May 2025
Improve: Display Meta ads preview block for Messenger referral (image/video support) in Facebook livechat.
New: Bot reply filter search added in Shared Inbox.

Update on 21st May 2025
New : Added Canned Response Image in Shared Inbox
Improve : Update Canned Response Design in Shared Inbox
Fixed : Telegram Message send error fixed in Shared Inbox

Update on 20th May 2025
Improve: Custom field Based Image , PDF Sending.
New: Addon create/update API.
New : Assign addon manually to users feature.
New: Addon delete feature.
New: Send All Incoming Messages to Webhook URL.

Update on 17th May 2025
Fixed: sslcommerz added to ecommerce catalog.

Update on 15th May
Fixed: Shared Inbox Drag and Drop send button issue fixed.
Fixed: WhatsApp livechat -> iphone voice record issue fixed.

Update on 14th May
New : Instagram & FAcebook social posting feature has been released.
New: Menu manager to customize sidebar menu has been released.

Update on 12th May
Fixed : Whatsapp Live chat mark as issue fixed.
New : Phonepe Version 2 release.

Update on 6th May
New: Fixed Issue Interactive Emoji.
Improved: Bot manager -> Configuration responsive design issue fixed.
Improved: Replaced WhatsApp Live chat URL with Shared Inbox URL in follow_up_reminder notification.

Update on 5th May
Fixed: Api Name Edit Bug Fixed for HTTP API.
Fixed: WhatsApp Subscriber Labels duplicate entry issue fixed.
Improved: Missing translations updated.
Improved: WhatsApp Subscriber Manager download csv file with custom field
New: Added meta ad account information in meta bot.

|Update on 30th April
New : Reseller users now can create and sell addons.

Update on 29th April
Fixed: iPhone input focus zoom issue fixed.

Update on 27th April
Fixed: Translate with Ai issue fix.

Update on 22nd April 2025
Improved : Comment automation credit issue fix.
New: Typing Indicator added in Shared Inbox.
New: Typing Indicator added in Facebook at Shared Inbox

Update on 21st April 2025

Fixed: Unread, Archived, Blocked, Resolved filter issue fixed from Live Chat (Shared Inbox).
Fixed : Razorpay recurring problem fix.
Fix: WhatsApp Catalog Checkout issue from Iphone Fix .
Fixed: JS Issue Fix in Reply Template.
Fixed: Settings JS Issue Fix.
Fixed : Force logout API issue.
Fixed : WhatsApp Google Sheet fetch in user input flow issue.
Fixed : Razorpay conversion rate issue.
Fixed : Shared Inbox canned response issue.
Fixed : Shared Inbox advanced access issue.
Fixed : Shared Inbox join Chat issue solved.
New: Filter by Date in Shared Inbox.
New : Social login with Google and Facebook
New : Two factor authentication.
New : Cloudflare captcha integration.
New : Whatsapp Assign/remove label API from.
New : Shared-Inbox dark mode.
New : Announcement system (reseller).
Improved : Razorpay subscription payment.
Improved : WhatsApp catalog download csv.
Improve: Updated canned response.
Improve: Updated shared inbox advanced access.
Improve: Filter by Assigning Agent in Shared Inbox

Update on 6th April 2025

Improve: Flow Builder now support Recursive connection.
Fix:Added Chat Filtering by Assigned Agent


Update on 9th March 2025

Fix: Comment Automation Cron Added.
Fix: Live Chat Extra Button Display Issue Fix.
Fix:Added bot name in shared-inbox - subscriber list.
Fix: After-save redirect route issue in AI Assistant.
Fix: Solved postback reply button issue.
Fix: Fixed pusher send time media icon issue.
Fix: Resolved template design issues.
Fix: Added message_tag in FB and IG.
Fix: Resolved join chat issue, and improved design.
Fix: Private reply data insert into live chat.
Fix: Insert usages log double check.
New: Integration google-sheet and integration http-api page content added.
New: Added 'Join Agent' progress-button.
New:Shared Inbox Dark Mode Option.
New: Website Chatbot
New: Connect WhatsApp Business App
New: Comment Automation for Facebook Messenger & Instagram Chatbot
New: Razorpay for recurring subscription fee (BotSailor Reseller Only)

Update on 16th April 2025

Fixed: Private AI reply issue fix.

Update on 13th April 2025

Improve: Updated user list design.

Update on 20th March 2025

Fix: Live Chat Notification Access Denied Issue Fix.
New: Enabled direct opening of targeted subscriber in All Chat via URL.

Update on 5th March 2025
New: Omni Channel Shared Inbox - WhatsApp, Facebook, Instagram, Telegram, Webchat.

Update on 28th January 2025
New: Audio and video reply for Instagram DM bot is supported now.

Update on 6th January 2025
New: Webchat live chat block/resolve option added.
New: Webchat live chat / based canned response option added.
New: Webchat livechat custom field display and assign option added.
New: Webchat auto-subscriber delete option added.
New: WhatsApp live chat caption text added.
New: Meta livechat custom field display and assign option added.
New: Telegram livechat custom field display and assign option added.
New: Signature Message and Join Chat Feature Implemented.
New: Dynamic List creation in Interactive WhatsApp message.
Fix: Webchat input flow not working issue fixed.
Fix: Webchat persistent menu URL opening issue fixed.
Fix: WhatsApp live chat audio conversion issue fixed.
Fix: Abandoned cart WP plugin download issue fixed.
Fix: Webchat wallpaper loading issue.
Fix: Transaction log datatable issue.
Improve: AI training API error displayed.
Improve: AI Assistance updated.
Improve: WhatsApp live chat clear chat history option added.
Improve: WhatsApp live chat image caption option added.
Improve: WhatsApp flows create and refresh button added.
Improve: Webchat live chat edit name option added.
Improve: Webchat livechat edit email option added.


Update on 17th December 2024

Improve: Outbound Webhook for keyword triggers now contains subscriber messages.
Improve: Live Chat Improvement by displaying labels in subscriber lists.
Improve: In filter, now you can order subscriber list by subscriber reply or from your end message.
Improve: In WhatsApp User Input Flow, for multiple choice, ‘Choose option’ text is configurable.
Improve: WhatsApp flows submitted form data can be now assigned to the Custom Field of the Subscriber.
Improve: Filter Subscribers by multiple Label selection.
Improve: User list download with phone number for Reseller Agency users.
Improve: No match reply now has an option for both ‘once a month’ & ‘once a year ‘ (for WhatsApp only).
Improve: No Match Reply Outbound Webhook send.
New: Google Sheet Data Fetch Campaign Settings.
New: After WhatsApp flows form submission, HTTP API can be triggered.
New: Train AI Chatbot with complete content (FAQ, URL, File)
New: Website Live Chat Channel.
New: New Payment Gateway Integration (Edahab Payment Gateway)
New: WhatsApp Live chat Drag and Drop media upload.
New: WhatsApp Live chat Audio & Video embedded display.
New: AI token addon
Fix: Display the first name and last name in the welcome message and bot replies in the Telegram group.


Update on 17th December 2024
Improve: Outbound webhook for keyword triggers now contains subscriber messages.
Improve: Live Chat Improvement by displaying labels in subscriber lists.
Improve: In filter, now you can order subscriber list by subscriber reply or from your end message.
Improve: In WhatsApp user input flow, for multiple choice, Choose option text can be configurable.


Update on 13th November 2024
Improve: Broadcasting delivery failed massage resend option.
Improve: Live Chat Subscriber List display by subscriber reply order.
Fix: Whatsapp Flows final reply not working after edit fixed.
Fix: Click on variables not working in WhatsApp General Template creation issue.
Improve: Custom variable add option in Interactive Button and List name.


Update on 10th November 2024
New : WhatsApp livechat advance search fix.
New: WhatsApp livchat canned response open trigger typing '/'.
New : Meta subscriber profile sync.
New : Unlimited team member and HTTP API addons released.
New : Eshahal SMS gateway integrated.
New : Latest translation sentences added.
New : Module list and package data API.
Improved : Google sheet data entry integrated everywhere possible.
Improved : Improved RTL theme.
Fixed : WhatsApp bot flow media disappear issue.
Fixed : WhatsApp template message variable issues.
Fixed : WhatsApp flows ScreenId issue.
Fixed : Team access issue.
Fixed : Usage log brand name issue.
Fixed: Instagram livechat message display.
Fixed : SMS broadcasting issues.
Fixed : Pricing social icon issue.
Fixed : Language editor AI generator issue.
Fixed : Language editor group and language selection issue.


Update on 3rd November 2024
Improvement - Filter with subscriber added for WhatsApp Broadcasting.
Fixed : WhatsApp flowbuilder media stop working and needs re-uploading issue.
Fixed : WhatsApp media template's media disappears in livechat issue.
Fixed : Google sheet add existing sheet issue.
Fixed : Reseller users' usage log brand name issue
Fixed: Template sending with two URL button variable doesn't show more than one variable issue.



Update on 3rd October 2024
New: HTTP API variable support in endpoint url.
New: HTTP API builder implemented and integration added in bot flow.
New: Carousel Template support added for bot flow, broadcasting and live chat (WhatsApp).
New: Carousel Template (Media & Product) support.
New: CTA URL button support added for bot flow and live chat (WhatsApp).
New: Google Sheet integration for bot signup, flow and catalogue (WhatsApp).
New: Google Sheet webhook trigger extensions implemented. (WhatsApp)
New: WooCommerce abandoned cart recovery plugin developed and integrated. (WhatsApp Webhook Workflow)
New: Multi language AI translation using Google (reseller).
New: Live chat advanced subscriber search.
New: Live chat agent real time availability status update option.
New: Add- WhatsApp Live Chat Follow Up or Reminder settings.
Improvement: Live Chat followup message real time notification. (WhatsApp)
Improvement: Message delivery status "Failed" reason and label assign. (WhatsApp)
Improvement: Live chat UI and UX.
Improvement: Live chat direct link added to subscriber manager.
Fixed- OTP template not sending using API. (WhatsApp)
Fixed- No match reply frequency for reaction. (WhatsApp)
Fixed- Template variable mapping not working for more than 10 variables. (WhatsApp)
Fixed- Consecutive user input flow not triggering properly.
Fixed- Manual transaction email sending (reseller).
Fixed- Dashboard disabled social media display.
Fixed- Dashboard notification redirection to live chat.
Fixed- Responsive issues in live chat, landing page and many others.


Update on 1st September 2024
Add- WhatsApp Live Chat Follow Up or Reminder settings.
Improve - Broadcasting speed faster.


Update on 27th August 2024
Improved : Affiliate payment account data display
Fixed : WhatsApp flows data retrieve when sync.
Fixed : WhatsApp Live Chat custom field value issue.
Fixed : WhatsApp Live Chat reply message design issue.
Fixed : WhatsApp Catalog Webhook order time display.
Fixed : Account page undefined key error.
Fixed : Kazakhstani currency icon issue.
Fixed : Documentation/Integration menu not working for agency site
Fixed : WhatsApp team member can see messages even if it's not assigned to them issue
Fixed : WhatsApp flow builder Interactive audio upload issue.
Fixed : WhatsApp auto reset user input flow and chat with human issue.
Fixed : Typo issues.
Improvement - User input flow and chat with human reset.
Removed - Audio is not supported for Interactive template's header.


Update on 4th August 2024
Improvement - Broadcasting Message will not interrupt in Live Chat


Update on 31st July 2024
New : WhatsApp Live Chat specific message reply feature.
New : WhatsApp Live Chat audio to text conversion.
Improve - Auto register replacing manual register for connecting WhatsApp account.
New : API - catalog order cart status change.
Fixed : API - user list api now also shows the parent user himself using "id" filter.
Fixed : WhatsApp Embedded signup without catalog permission.
Fixed : WhatsApp template send speed issue.
Fixed : WhatsApp manual subscribers addition access and error message display issue.
Fixed : All Livechat search multiple duplicate list item.
Fixed : Updated PayFast MarchantID to MarchentID.
Fixed : Team role creation social media restriction issue.
Fixed : WhatsApp media template and other media message send issue.



Update on 25th July 2024
New : WhatsApp API : assign custom fields to subscriber.
Fixed : WhatsApp livechat search blur issue.
Fixed : WhatsApp Flows webhook report error.
Fixed : Dashboard undefined variable error
Fixed : Account page error.



Update on 18th July 2024
New - New module to rescrict livechat feature (WhatsApp) (can be helpful to restrict basic package)
New : WhatsApp livechat last message delivery status in left sidebar.
Improved : Catalog sync now also sync product prices.
Improved : WhatsApp livechat 24-hour window time countdown
Fixed : Modal scroll issue in few pages issue.
Fixed : Admin view of user's usage log message count issue.


Update on 17th July 2024
New: 'Block' and 'Resolve' option added in whatsapp livechat

Update on 15th July 2024
New: Now you can set dynamic url during template creation from BotSailor.
Improve- Add New Subscribers option in Live Chat.
Improve- Option to add custom field value manually and display value in Live Chat section.
Fix : Upload WhatsApp Subscribers time out and label name issue fix.
Broadcast Campaign is now separated from Bot Reply Tab.

Update on 14th July 2024
Fixed: WhatsApp embedded signup error handling.
Fixed: WhatsApp webhook workflow dynamic variable in URL.
New: WhatsApp label API has been released.
New: WhatsApp register phone number manual button (useful after importing account using embedded signup or after a business name update).
New : WhatsApp template unlink option (only from Botsailor end)
Improvement: WhatsApp "Subscriber Assign Chat to Team" API parameters updated (re-implementation needed).
Bug fix - If subscriber name empty or Private , when subscribers send back message, original name will be updated.


Update on 10th July 2024
-New: Webhook workflow subscriber name mapping
-New : Assign team feature added in webhook workflow
-Updated : Now assign team member directly has higher priority over team role
-Fix: Webhook workflow dynamic url template fixed
-Fixed : Webhook workflow dynamic url template issue
-Fixed : Update WhatsApp profile issue
-Fixed : Flow import in Instagram is not showing issue
-Fixed : Instagram bot error log is not showing issue
-Fixed : WhatsApp subscriber download data issue


Update on 9th July 2024
- New: Embed Signup for WhatsApp Business Connection


Update on 7th July 2024
- Fix: Instagram Live Chat duplicate reply


Update on 4th July 2024
- Update: Livechat date with time display added
- Fix: Livechat select agent as default option


Update on 3rd July 2024
- Update: User Input Flow auto reset time option
- Update: Chat with human auto reset to chat with Robot option


Update on 2nd July 2024
- Fix: WhatsApp Catalog purchase success message issue


Update on 1st July 2024

- Fix: Chat with human email settings issue for Instagram
- Update: Payment method "Chapa" has been added
- Update: Payement method "PayFast" has been added
- Update: WhatsApp Business Profile Settings (Learn more)


BotSailor Update on 25th June 2024
- Update: Live Chat AI Rewrite feature