#2667-Blocked Users Not Visible in Block Section

The Dreamaholics
OPEN
#1
The Dreamaholics

 The Dreamaholics

When we block any user, the user is successfully blocked. However, the Blocked Users section remains empty and does not display the blocked user.


Because of this, we are unable to manage blocked users or unblock them from the application.


Steps to Reproduce:

1) Block any user.

2) Navigate to the Blocked Users section.

3) Observe that the blocked user is not listed.


Expected Result:

The blocked user should appear in the Blocked Users section, allowing us to view and unblock the user when required.


Actual Result:

The Blocked Users section is empty, even after blocking a user, and there is no option to unblock the user.

#2
Sarower Hasan

 Sarower Hasan

Dear User,


Thank you for sharing your concern with us. We sincerely apologize for the inconvenience you've experienced.

We have reviewed the issue from our end. Please try using the Filter option and select Recent Communication to check if the blocked contacts are displayed.


If you are still unable to see them, please let us know by contacting our support desk. We'll be happy to investigate further and assist you.


Thank you!