Support Team

#1911-HTTP API Data Fetching Issues - Bots Not Working
Support Team

#1 Support Team
Support Team

Hello Team,

We are experiencing critical issues with our HTTP API data fetching functionality. The bots that rely on API data are currently not working properly.


Key Issues:

  • HTTP API data is not being fetched successfully
  • Bots configured with API integrations are failing to function
  • Multiple clients have reported the same problem
  • Even previously working bots are now showing errors
  • Bots are not triggering when they contain HTTP API data components


Impact:

  • This issue affects both new and existing bot implementations
  • We have attempted troubleshooting but the problem persists
  • Client operations are being disrupted


Please prioritize investigating this issue as it's affecting multiple clients and our service reliability.