#2625-Connect WhatsApp Account Error

zohaib Javed
RESOLVED
#1
zohaib Javed

 zohaib Javed

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How to Solved this isuee

#2
Sarower Hasan

 Sarower Hasan

Dear User,


Thank you for opening this thread. We sincerely apologize for the inconvenience you have experienced so far.


As previously discussed with you via our live chat support, your Facebook and WhatsApp Embedded Signup app setup is not yet fully completed. We kindly request you to complete the configuration first and then try onboarding your WhatsApp account again. Once the setup is completed properly, it should work without any issues.


For detailed guidance, please follow this blog: @botsailor.com.../how-to-configure-the-facebook-api-for-embedded-signup-for-botsailor-whitelabel-agency-users


If you still face any issues or have any confusion regarding the setup process, please feel free to contact our live chat support. We will be happy to assist you further.


Thank you.

#3
Kamrul Hasan

 Kamrul Hasan

Dear zohaib Javed,


As we haven't received a reply from you, we are considering this issue to be resolved and will be closing this ticket.


Our other users are using this feature without any issues. However, if you are still experiencing the problem, please don't hesitate to open a new ticket with our support team. We'll be happy to assist you.

Thank you.


Best regards,

Team BotSailor