#1931-Urgent: Duplicate Messages in Bot Workflow

CEO 9 months ago

Hello, team.

We’re facing an urgent issue in the bot workflow: messages are being sent twice (duplicated).

We need this investigated and resolved as soon as possible, as it’s directly affecting user experience.

Thank you in advance for your prompt attention. Looking forward to your response.

if you have configured developer app then check and remove webhook from 1 app then will work properly.

otherwise there is no such error for my bot.

thanks

This is not a global issue. Please open a ticket to our support desk; we will be happy to solve your issue.

Thank you.

That's not it, because I delete the webhook and stop receiving messages, so there are no duplicates.

Please open a ticket to our support desk for help. Support URL: @botsailor.com.../en

Thank you.

Thank you for your patience. The issue with duplicate messages should now be resolved. If you continue to experience this, please contact our support team for further assistance. Thanks, Konok