#1915-Sequence msg not sending again 24hour

Maxs
#1
Maxs

Hello team,

i created 1 sequence inside 24 hours with 3 automated reply.

Let's take example.

user say hi on whatsapp 13:00 Hour and get assigned sequence on the spot and getting message properly 1st time.

after 2nd time user run same bot using same keyword on 08:00 Hour inside 24 hours so Sequence msg not sending again.

so please fix this. if there is no such option then i request you to add an option as repeat sequence.

thanks

#2
BotSailor
#1

Maxs

<p>Hello team,</p><p>i created 1 sequence inside 24 hours with 3 automated reply.&...

Sequences are designed to run once per subscriber by default. To trigger the same sequence again, you'll need to remove the current assignment and reassign the sequence. Thanks.

#3
Maxs
#2

BotSailor

<p>Sequences are designed to run once per subscriber by default. To trigger the same sequence...

okay so is there any way i can restart same sequence on same keyword?

can you bring an option to set repeat sequence?

#4
BotSailor

You can set by remove sequence and assign sequence both for the same keyword .