#1914-Sequence msg not trigger in 1 minute

Maxs
#1
Maxs

Hello team,

i see Sequence msg not trigger on 1 minute if i scheduled inside 24hour session after 1 minute.

it's take 5-10 mins to send.

please fix.

thanks

#2
Maxs

Hello team,

is there any update?

thanks

#3
BotSailor

Thank you for your feedback. We will investigate the delayed sequence message issue and work on improving the delivery speed. Using a delay in your bot reply can also help achieve more immediate messaging. We appreciate your patience.

#4
Maxs
#3

BotSailor

i am saying i set sequence message on 1minute of trigger but it's trigger and send msg after 5 min.

so why 4 minute delayed?