#1894-Messages/replies not being sent/updated

Felipe
#1
Felipe

Hi,


There seems to be an issue with messages sent and received.


We noticed a big delay in messages we received, showing up to us hours later, as if they were not replied to when they arrived, and also when we send replies: sometimes they take long to show up in the chat, sometimes we need to resend them, and sometimes they don't even seem to be sent at all.


We noticed some instability in the service lately, so we are worried messages we send and receive are not going through as they should.


When can we expect this to be normalized? Anything we need to do on our end to fix the issue?


Thanks!