#2237-Carousel message Template Broadcasting issue

Raj
#1
Raj

While Creating Carousel Template got approved with getting Any Error , While Sending Carousel Template on broadcasting or through Live Chat - getting error of "Hydrated body length (161) is greater than the limit (160) (for card_index=0)" always getting


Kindly please check and fix the issue , if character limit is the issue means while creating template itself show the error to avoid this long process


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#2
Kamrul Hasan

Dear User,


This error is from WhatsApp end, the body character must be limited to 160 characters. We have the warning on the Message Template create page. Please check the screenshot.


Thank you.


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#3
Raj

kindly restrict the maximum typing count from your end , so it would not get much trouble , because creating carosel template , getting approval , sending test message - is taking nearly 25-30 minutes, if it not works , again want to do that same , kindly consider to limit it from the input field itself

#4
Kamrul Hasan
#3

Raj

<p>kindly restrict the maximum typing count from your end , so it would not get much trouble ,...

Okay, I will forward this to our developer.


Thank you.