#2234-Unabel to connect whatsapp account

I previously connected my WhatsApp with another chatbot platform, which I have now disconnected. I’m trying to connect it with Botsailer, but after several attempts, I’m still unable to connect.

Dear User,

Since your number was previously connected to another provider, it’s possible that the other platform is still linked to your WhatsApp Cloud as the business service provider. To resolve this, you will need to remove that connection from WhatsApp before connecting to BotSailor.

If you can not do that by yourself then, please send us a message on our WhatsApp, and we will be happy to guide you further in resolving the issue.

Thank you for your cooperation.

Best regards,

Kamrul Hasan