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Platforms
WhatsApp
WhatsApp marketing automation for sales & support.
Facebook
Facebook Messenger automation for ads, comments & sales.
Instagram
Instagram DM automation for Reels, Stories & lead capture.
Telegram
Telegram bot automation for groups, DMs, broadcasts & AI support.
Website Chat
Website chat widget automation for lead capture, AI support & handoff.
Products
Visual Flow Builder
Build customer journeys visually — conditions, data, APIs, and AI. No code.
Shared Inbox
Omnichannel inbox & CRM for WhatsApp, Instagram, Messenger, Telegram, and web chat.
WhatsApp Broadcasting
The most-used BotSailor feature: segmented WhatsApp campaigns, custom fields, and delivery reports.
WhatsApp Webhook Workflow
Any third-party webhook—Shopify, WooCommerce, Sheets, CRM, or your API—into an approved WhatsApp template.
User Input Flow
Ask one question at a time, validate every reply, and save it to the right custom or system field.
Shopify Automation
Built-in order notifications, COD verification, cart recovery, and a Shopify AI Agent on WhatsApp.
Drip Campaign
Timed sequence messages on WhatsApp, Messenger, Instagram, and Telegram, inside or outside the 24-hour window.
AI Agents
AI Agents Overview
Discover how a team of specialized agents turns conversations into revenue.
By role
Lead Qualification AI Agent
Qualify, score, and route leads on WhatsApp 24/7.
Customer Support AI Agent
Knowledge-based replies and human handover.
Sales AI Agent
Photos, catalogs, pricing, and human handoff.
Commerce
Shopify AI Agent
WhatsApp sales and automation for Shopify stores.
WooCommerce AI Agent
WhatsApp sales and automation for WooCommerce stores.
Industries
Healthcare
Patient support, scheduling, and follow-ups.
Finance
Lead qualification and secure support routing.
E-commerce
Cart recovery, orders, and store support.
Retail B2C
Retail support, cart recovery, and re-engagement.
Real Estate
Property leads, showings, and inquiries.
Restaurant
Reservations, orders, and guest engagement.
Education
Admissions, counseling, and student engagement.
SaaS
Leads, demos, onboarding, and retention.
Logistics
Tracking, delivery updates, and support.
Agencies
Leads, consultations, and client comms.
Resources
Knowledgebase
Find answers, guides, and resources all in one place.
Blog
Latest insights, tips, and updates from our team.
API Documentation
Comprehensive guide to BotSailor APIs and integrations.
Forum
Join discussions and connect with the BotSailor community.
Video Tutorials
Step-by-step official videos to learn features quickly.
Bug Report
Report issues you experience and help us improve BotSailor.
Feature Request
Contribute new feature ideas and help shape the future roadmap.
What's New
Stay updated with the latest product releases and fixes.
Corporate Social Responsibility
Learn about our social and environmental initiatives.
Life at BotSailor
Discover our culture, people, and workplace stories.
WC Plugin
Recover sales with automated WooCommerce abandoned cart webhooks.
Newsletter
Stay updated with the latest product releases and fixes.
Contact (Ask)
Get in touch through your preferred communication channel.
Support (Technical)
Need assistance? Our technical experts are ready to help.
Priority Support (Special)
Dedicated support channel reserved for customers spending $500+ monthly.
Partners
White Label Reseller
Launch your own branded AI Agent SaaS.
Affiliate
Join affiliate program and earn recurring commissions.
Pricing
Pricing Plans
Compare subscription options and choose the right plan.
Whitelabel Reseller
Post-paid reseller billing based on users and subscribers.
BotSailor AI
Unlock next-level automation with BotSailor AI.
Services
Expert assistance for setup, verification, and onboarding.
Dashboard
Dashboard
Forum
Feature Request
Feature Request
Want something inside BotSailor, request here
Search By Tags
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Open
Under Review
Considered
Scheduled
In Progress
Testing
Resolved
Implemented
Closed
Deferred
Rejected
Duplicate
Feature Request
UNDER-REVIEW
3
Coupon Code Option in message template
Faizal
1 year ago
Last reply
: Maxs
1 year ago
Feature Request
OPEN
1
webhook element in chatbot flow
Maxs
1 year ago
Last reply
: BotSailor
1 year ago
Feature Request
IN-PROGRESS
1
Message featching feature urgent my client
prasanna
1 year ago
Last reply
: BotSailor
1 year ago
Feature Request
IMPLEMENTED
13
Dont show broadcast message into livechat
Maxs
1 year ago
Last reply
: Maxs
1 year ago
Feature Request
IMPLEMENTED
5
Webhook & google Sheet Integration on List option
Raj
1 year ago
Last reply
: Raj
1 year ago
Feature Request
OPEN
1
invoice generated during a purchase via the catalog.
erick yuma
1 year ago
Last reply
: Maxs
1 year ago
Feature Request
OPEN
0
Custom Policy Pages
Raj
1 year ago
Last reply
: Raj
1 year ago
Feature Request
OPEN
1
Tutorial Videos to White lable
Nikhil Reddy
1 year ago
Last reply
: Raj
1 year ago
Feature Request
OPEN
0
Plan Expiration Notifications
Admin.
1 year ago
Last reply
: Admin.
1 year ago
Feature Request
CONSIDERED
2
Need an option to add tax on billing plans
Faizal
1 year ago
Last reply
: Faizal
1 year ago
Feature Request
OPEN
0
payment using pix with bank api
ZarkChat
1 year ago
Last reply
: ZarkChat
1 year ago
Feature Request
UNDER-REVIEW
3
Team Monitoring
mrmuhib
1 year ago
Last reply
: BotSailor
1 year ago
Feature Request
OPEN
1
Local Bank payment get way
JongTa
2 years ago
Feature Request
IMPLEMENTED
4
api for reset user input flow
Abhi
1 year ago
Last reply
: Maxs
1 year ago
Feature Request
OPEN
3
Api to trigger WhatsApp pay checkout message
Raj
1 year ago
Last reply
: BotSailor
1 year ago
Feature Request
IMPLEMENTED
11
Resend campaign on Fail Delivery subscribers
Faizal
1 year ago
Last reply
: BotSailor
1 year ago
Feature Request
IMPLEMENTED
6
Live Chat Improvement
Faizal
1 year ago
Last reply
: BotSailor
1 year ago
Feature Request
IMPLEMENTED
2
Message time schedule
Ahammed Junaid
1 year ago
Last reply
: Ahammed Junaid
1 year ago
Feature Request
UNDER-REVIEW
2
Google form Data sync in webhook flow
Faizal
1 year ago
Last reply
: Faizal
1 year ago
Feature Request
OPEN
0
It would be nice to be able to upload .gif format to message templates.
Alex
1 year ago
Last reply
: Alex
1 year ago
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