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Platforms
WhatsApp
WhatsApp marketing automation for sales & support.
Facebook
Facebook Messenger automation for ads, comments & sales.
Instagram
Instagram DM automation for Reels, Stories & lead capture.
Telegram
Telegram bot automation for groups, DMs, broadcasts & AI support.
Website Chat
Website chat widget automation for lead capture, AI support & handoff.
Products
Visual Flow Builder
Build customer journeys visually — conditions, data, APIs, and AI. No code.
Shared Inbox
Omnichannel inbox & CRM for WhatsApp, Instagram, Messenger, Telegram, and web chat.
WhatsApp Broadcasting
The most-used BotSailor feature: segmented WhatsApp campaigns, custom fields, and delivery reports.
WhatsApp Webhook Workflow
Any third-party webhook—Shopify, WooCommerce, Sheets, CRM, or your API—into an approved WhatsApp template.
User Input Flow
Ask one question at a time, validate every reply, and save it to the right custom or system field.
Shopify Automation
Built-in order notifications, COD verification, cart recovery, and a Shopify AI Agent on WhatsApp.
Drip Campaign
Timed sequence messages on WhatsApp, Messenger, Instagram, and Telegram, inside or outside the 24-hour window.
AI Agents
AI Agents Overview
Discover how a team of specialized agents turns conversations into revenue.
By role
Lead Qualification AI Agent
Qualify, score, and route leads on WhatsApp 24/7.
Customer Support AI Agent
Knowledge-based replies and human handover.
Sales AI Agent
Photos, catalogs, pricing, and human handoff.
Commerce
Shopify AI Agent
WhatsApp sales and automation for Shopify stores.
WooCommerce AI Agent
WhatsApp sales and automation for WooCommerce stores.
Industries
Healthcare
Patient support, scheduling, and follow-ups.
Finance
Lead qualification and secure support routing.
E-commerce
Cart recovery, orders, and store support.
Retail B2C
Retail support, cart recovery, and re-engagement.
Real Estate
Property leads, showings, and inquiries.
Restaurant
Reservations, orders, and guest engagement.
Education
Admissions, counseling, and student engagement.
SaaS
Leads, demos, onboarding, and retention.
Logistics
Tracking, delivery updates, and support.
Agencies
Leads, consultations, and client comms.
Resources
Knowledgebase
Find answers, guides, and resources all in one place.
Blog
Latest insights, tips, and updates from our team.
API Documentation
Comprehensive guide to BotSailor APIs and integrations.
Forum
Join discussions and connect with the BotSailor community.
Video Tutorials
Step-by-step official videos to learn features quickly.
Bug Report
Report issues you experience and help us improve BotSailor.
Feature Request
Contribute new feature ideas and help shape the future roadmap.
What's New
Stay updated with the latest product releases and fixes.
Corporate Social Responsibility
Learn about our social and environmental initiatives.
Life at BotSailor
Discover our culture, people, and workplace stories.
WC Plugin
Recover sales with automated WooCommerce abandoned cart webhooks.
Newsletter
Stay updated with the latest product releases and fixes.
Contact (Ask)
Get in touch through your preferred communication channel.
Support (Technical)
Need assistance? Our technical experts are ready to help.
Priority Support (Special)
Dedicated support channel reserved for customers spending $500+ monthly.
Partners
White Label Reseller
Launch your own branded AI Agent SaaS.
Affiliate
Join affiliate program and earn recurring commissions.
Pricing
Pricing Plans
Compare subscription options and choose the right plan.
Whitelabel Reseller
Post-paid reseller billing based on users and subscribers.
BotSailor AI
Unlock next-level automation with BotSailor AI.
Services
Expert assistance for setup, verification, and onboarding.
Dashboard
Dashboard
Forum
Feature Request
Feature Request
Want something inside BotSailor, request here
Search By Tags
All
Open
Under Review
Considered
Scheduled
In Progress
Testing
Resolved
Implemented
Closed
Deferred
Rejected
Duplicate
Feature Request
RESOLVED
4
Business Hour Chatbot
Ahmed
1 year ago
Last reply
: Claudeb Iahhan
6 hours ago
Feature Request
IMPLEMENTED
11
Webhook: include message text from phone replies
lakshit ukani
1 week ago
Last reply
: lakshit ukani
2 days ago
Feature Request
OPEN
0
Add Table, Kanban & Dashboard Views to Subscribers
lakshit ukani
5 days ago
Last reply
: lakshit ukani
5 days ago
Feature Request
OPEN
0
Custom JS + logged-in user info for help widget
lakshit ukani
6 days ago
Last reply
: lakshit ukani
6 days ago
Feature Request
OPEN
0
Add CTWA ad attribution and Meta CAPI support
lakshit ukani
6 days ago
Last reply
: lakshit ukani
6 days ago
Feature Request
OPEN
0
Send WooCommerce Product Node
Abubakr Muhammad
6 days ago
Last reply
: Abubakr Muhammad
6 days ago
Feature Request
OPEN
0
Send Shopify Product Node
Abubakr Muhammad
6 days ago
Last reply
: Abubakr Muhammad
6 days ago
Feature Request
OPEN
0
Reseller-Managed Flow Templates Library.
Abubakr Muhammad
6 days ago
Last reply
: Abubakr Muhammad
6 days ago
Feature Request
OPEN
0
AI-Powered Flow Generation
Abubakr Muhammad
6 days ago
Last reply
: Abubakr Muhammad
6 days ago
Feature Request
IMPLEMENTED
2
Manage custom fields from the shared inbox
lakshit ukani
1 week ago
Last reply
: Hasibul Hasan Abir
6 days ago
Feature Request
IMPLEMENTED
1
Feature Request: Media Review / Preview Option
The Dreamaholics
1 month ago
Last reply
: Mamuduzzaman Ronok
1 week ago
Feature Request
IMPLEMENTED
2
Sync canned responses from Google Sheets
lakshit ukani
1 week ago
Last reply
: lakshit ukani
1 week ago
Feature Request
IMPLEMENTED
0
UI/UX redesign of the Reseller Pricing Page
Abubakr Muhammad
1 week ago
Last reply
: Abubakr Muhammad
1 week ago
Feature Request
OPEN
0
Stop Sequence When Customer Replies
Abubakr Muhammad
1 week ago
Last reply
: Abubakr Muhammad
1 week ago
Feature Request
OPEN
0
Add a new "Notify Contact" node to the Bot Flow
Abubakr Muhammad
1 week ago
Last reply
: Abubakr Muhammad
1 week ago
Feature Request
OPEN
0
AI-Powered Smart Follow-Up System
Abubakr Muhammad
1 week ago
Last reply
: Abubakr Muhammad
1 week ago
Feature Request
IMPLEMENTED
2
Support multiple named API keys per account
lakshit ukani
2 weeks ago
Last reply
: lakshit ukani
1 week ago
Feature Request
IMPLEMENTED
1
Option To Send Follow-Up List Details to Webhook
The Dreamaholics
3 weeks ago
Last reply
: Mamuduzzaman Ronok
1 week ago
Feature Request
IMPLEMENTED
1
Product Image in Abandoned Cart WhatsApp Message
Rahul Jain
2 weeks ago
Last reply
: Mamuduzzaman Ronok
1 week ago
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