Plan Expiration Notifications
Admin.
Hi everyone, I’d like to propose a feature that could be highly beneficial for managing users and ensuring smooth subscription renewals. The idea is to implement a system that automatically sends notifications to users when their plan is about to expire. Here’s how it could work:
Configurable Reminder System:
Allow admins to set how many days in advance the notification is sent (e.g., 7 days, 3 days, or 1 day). It could also support multiple reminders at different intervals.
Multi-Channel Notifications:
While the primary focus could be WhatsApp, it would be helpful to include fallback options like email or SMS to ensure users receive the reminder.
Immediate Action:
Include a direct link in the message for users to renew their plan or contact support, making it easier for them to act quickly.
Recurring Notifications (Optional):
If the user hasn’t renewed after the first reminder, the system could send another notification closer to the expiration date (e.g., 24 hours before).
Thank You Messages:
Automatically send a confirmation message thanking users once they’ve renewed their plan.
Simple Bot Interaction:
Allow users to respond with simple commands like “Renew” or “Contact Support” to trigger the relevant actions directly from the message.
Autonomous System:
The entire flow, from tracking the expiration date to sending reminders, should function automatically, minimizing manual intervention.
Compatibility with Variable Dates:
Support different renewal cycles (monthly, yearly, etc.) by automatically calculating expiration dates.
Avoid Repeated Messages:
Ensure that no further reminders are sent once the user has renewed their plan.
I believe this functionality could greatly enhance the user experience and improve renewal rates. If anyone is working on something similar or could implement this feature, I think it would be incredibly valuable for many. What do you think? Is this feasible? Looking forward to hearing your thoughts! 🙌
Configurable Reminder System:
Allow admins to set how many days in advance the notification is sent (e.g., 7 days, 3 days, or 1 day). It could also support multiple reminders at different intervals.
Multi-Channel Notifications:
While the primary focus could be WhatsApp, it would be helpful to include fallback options like email or SMS to ensure users receive the reminder.
Immediate Action:
Include a direct link in the message for users to renew their plan or contact support, making it easier for them to act quickly.
Recurring Notifications (Optional):
If the user hasn’t renewed after the first reminder, the system could send another notification closer to the expiration date (e.g., 24 hours before).
Thank You Messages:
Automatically send a confirmation message thanking users once they’ve renewed their plan.
Simple Bot Interaction:
Allow users to respond with simple commands like “Renew” or “Contact Support” to trigger the relevant actions directly from the message.
Autonomous System:
The entire flow, from tracking the expiration date to sending reminders, should function automatically, minimizing manual intervention.
Compatibility with Variable Dates:
Support different renewal cycles (monthly, yearly, etc.) by automatically calculating expiration dates.
Avoid Repeated Messages:
Ensure that no further reminders are sent once the user has renewed their plan.
I believe this functionality could greatly enhance the user experience and improve renewal rates. If anyone is working on something similar or could implement this feature, I think it would be incredibly valuable for many. What do you think? Is this feasible? Looking forward to hearing your thoughts! 🙌