Resend campaign on Fail Delivery subscribers

Faizal
#1
Faizal
(Last updated )

Hi, Please add a feature to resend those failed message happened. Today I sent message in which 80% going failed. If we have a option resend those failed subscriber again then it will be helpful. I see some other companies has the same feature to resend msz after failure Ref - https://prnt.sc/V1N-m8GAxprY

#2
BotSailor

Thanks for your suggestion. Okay , we have already have plan for it. However WhatsApp doesn't deliver the message due to some reason. You can check the failed reason by hovering moused on the failed field. And I have strong doubt, If we resend it will deliver or not. However we will provide this functionality. Thanks

#3
Maxs
#1

Faizal

Add Label on failed delivery and resend broadcasting by applying label filter. will be useful am using this already.

#4
Faizal
#2

BotSailor

Yes it deliver, not the 100% but few will trigger. I use that feature in AISensy and it works.

#5
Faizal
(Last updated )
#3

Maxs

That's great idea, but if we have a option for it then it will save a time a lot.

#6
BotSailor
#4

Faizal

We have already have this option to assign label to subscribers who message deliver failed. https://prnt.sc/MvNdEvlo0QEI please check. Thanks Konok

#7
BotSailor
#4

Faizal

I have already assigned our team member to implement this. We will release the update after this weekend. Thanks Konok

#8
Faizal

Thank you sir

#9
BotSailor

We will release the functionality by tomorrow. Thanks

#10
BotSailor

We have provided option to resend delivery failed message in WhatsApp Broadcasting and updated to server. Cheers :) Thanks Konok

#11
Faizal

Amazing, just using that feature. It work great. kudos to entire team

#12
BotSailor
#11

Faizal

Thanks that it's beneficial for you. Regards