#2632-Outgoing webhook bug

Marcos
OPEN
#1
Marcos

 Marcos

This is the json we receive from outgoing webhook when the message is SENT FROM A WHATSAPP BUSINESS APP

{

"whatsapp_bot_name": "Laicos Bar",

"whatsapp_bot_id": 410019,

"subscriber_id": "5521992983857-410019",

"wa_message_id": "...",

"label_names": "",

"first_name": "Marcos B Crmstation",

"chat_id": "5521992983857",

"whatsapp_bot_username": "+55 31 9909-3418"

}


ITS MISSING one parameter/line, what we have at the SAME WEBHOOK if the message is sent using LIVE INBOX/CHAT.


"user_message": "xxxx"


as in BOTH CASES the message arrives fine at LIVE INBOX, this can only be a error as there is no issue about passing the message from the whatsapp business app to the webhook.

#2
Farhan Anjum

 Farhan Anjum

Hi Marcos,


Thank you for bringing the issue to our attention. We have investigated and identified the problem, and we are sharing it with the development team right away. Once it is fixed, we will provide you with an update.