#2654-template not allows to add 10 buttons

Hello Team,

We are facing an issue with the template creation UI.

As per Meta's template message guidelines, a single template can include:

• Up to 3 Call-to-Action (CTA) buttons and 7 Quick Reply buttons, or
• Up to 10 Quick Reply buttons.

Before the recent UI/UX update, the platform supported this functionality correctly. However, after the update, the template creation screen appears to have reverted to the older version, which only allows adding either 3 CTA buttons or 3 Quick Reply buttons, instead of supporting the permitted combination.

This is preventing us from creating templates that comply with Meta's current specifications.

Kindly investigate this issue and restore support for the allowed button combinations as per Meta's guidelines.

We would appreciate it if this could be treated as a high-priority issue.

Thank you, and we look forward to your prompt resolution.

Dear Max,

Thank you for letting us know about the issue.

We have fixed it. You can now add up to 10 buttons to Marketing message templates under Mixed Message Templates.

Thank you.

Thanks for fixing the issue. Greatly appreciated!