#2410-wtf - Only 200 Chats loading

Are you guys are serious on what your are doing.. Shared Inbox loads only total of 200 chats per Number.. I have 20 waba with atleast 500 chats per number a day.. How do you expect to reply.

Seriously who ever doing these kind of stupid decison, first learn what is business.

Dear Sky Free,

As discussed earlier, we have increased the limit and the change has now been implemented. You can now view subscribers from the last 7 days in the Shared Inbox, and it is no longer restricted by a specific number.

Thank you.

Best regards,

Kamrul Hasan

Bro, what kind of system is this? Why are you only showing 7 days of data? Are you guys seriously joking with us? I literally need at least 500 old inbox messages to show. Limiting it to 7 days and 100 numbers makes no sense at all. Is this even logical?

Dear Kamrul, Please Tell Us An Exact Reason Why Are You Planning To implement this, look like a part of your cost cutting to make more profits!! In The End We & Our Customers Will Suffer

This is not correct. Showing only 7 days of chat doesn’t make sense; a minimum of 3 months of data should be shown, without showing old chat history, giving AI features and advanced live chat feautres doesn't make sense , its like a golden coffee cup without coffee 

Kamrul Hasan the issue is blocking us to trust on Botsailor. 7 day limit does not match real workflow needs businesses handle ongoing conversations and need access to older chats for context, quality checks and customer recovery.

You need to clarify how users can access older data there should be date based filters, search options and a clear method to load older chat history when needed without this the Shared Inbox becomes unreliable for daily operations.

Your team is also giving conflicting statements please provide a clear reason for this limitation and confirm whether full chat history or an alternative way to load older chats will be restored.