#2377-5 Major Bug Need Fix Urgent

I am currently facing five major problems:

1. Edited templates are not possible sending correctly. I edit a template header from none to -> image header and now i can't send image

2. After creating a template, the system removes the line-by-line formatting and shows a plain, collapsed version in the preview.

3. A 1210-character template is being counted as over 1024 characters because the system includes extra spaces, while Meta does not count them. 1010 word massage is showing 1086 as per support ticket update

4. After unlinking and syncing, the template information does not appear in the preview again.

5. The broadcast feature needs a proper preview system, and several unnecessary options should be removed. Like after save boadcast information it ask again for a reference title (which is maybe unnecessary) and need a preview sysyem before send bodcast and auto close window system.

These are not advanced features; they are basic mandatory functions that any stable software should provide.

Yes this bugs need to fix first i reported with video 3+ weeks ago still not update.

https://botsailor.com/forum/thread/2329-shared-inbox-bug-report-urgent-fix-request

Dear User,

Thank you for bringing these issues to our attention. We will review them to identify the possible causes and work on resolving them as soon as possible.

Thank you.

Best regards,

Kamrul Hasan

Dear User,

The issues mentioned in points 1, 2, and 3 have been resolved.

Thank you for being with BotSailor.

Best regards,

Kamrul Hasan

I'm really glad to hear this issue has been resolved. I hope the remaining issues will be fixed soon as well.

Although the 1024-character issue has been resolved, the character count in the message body is still showing incorrectly. Could you kindly check this?

Display character count issue is also fixed.

Thanks for the awesome support. I hope issues 4 and 5 will be fixed soon.

Some improvements added for issue number 5, hopefully you'll like it.