#2343-WhatsApp Webhook (in-bound) Workflow Issue

Hello team,

WhatsApp Webhook (in-bound) Workflow Send message based on conditions not working.

i tried Send message only if any of the following rules satisfies using all operator but getting same error.

Example > i am sending data on in-bound webhook sent data as tag > new once and then tag > old. i added condition if tag=new then trigger,

but on new and old both it's trigger.

so please resolve ASAP because all client's getting charged for utility/marketing msg and creating wrong impression.

Thanks

I'm having the same problem; I had to use another tool to do something that already exists.

Dear User,

The webhook workflow feature is working correctly on BotSailor. It’s possible there may be a configuration issue in your setup. Please open a support ticket and include the following details:

**Your login credentials

**The specific webhook that is not working

**The conditions and steps you have used in the workflow

Once we have this information, we will be happy to check and resolve the issue for you.

Thank you.

Best regards,

Kamrul Hasan

GM kamrul bhai am raising ticket and sharing you video soon.

thanks

Dear User,

If you are still facing the issue, please open a support ticket. If the issue has been resolved on your end, kindly let us know.

Thank you.

Best regards,

Kamrul Hasan

Seems issue resolved... you can consider resolve tag.

thanks