#2318-You are steling my clients!!
i need your explaination
one of my client is get your BS email promotion
this is full email open >> https://prnt.sc/3N5w5AcTJyOB
while she was register on my website on 18 july 2025 >> https://prnt.sc/8n_DJtRv1hqM
how this can be??
Listen, even if she was signup first directly on BS before signup to my site
she can not login using same email on my site. isnt??
so this is directly first register on my website not from BS site
this is my client/users!!
why you send BS email promotion to my users???
i need your best explanation on this
this is serious problems!!
Dear user,
We have reviewed your concern carefully, and we’d like to clarify the situation.
The promotional email your client received was sent to a registered user in our main system (BotSailor). All users who sign up directly to BotSailor automatically receive our regular promotional updates — this is part of our standard communication policy.
It’s important to note that users often register on multiple platforms using different email addresses, or may have previously signed up on BotSailor before registering through your white-label site. In such cases, they will continue to receive promotional messages from our main system as per their original subscription.
Therefore, your claim that we sent emails to your private user database is incorrect. The user was not added through your system but had an existing registration in BotSailor. We never access to our white-label user data, and all communications are sent only to users registered directly with BotSailor.
We kindly request that you refrain from posting false or misleading statements publicly, as such claims can create unnecessary confusion. If you have any doubts, we are happy to investigate specific email addresses to verify the registration source.
Thank you for your understanding and cooperation.
Best regards,
Kamrul Hasan
That use is from our Xerone IT website from codecanyon. He signedup in our website through his codecanyon profile on 16 July, 2025.
