#2107-Abandoned Cart Issue with Shopify Integration

Support Team
#1
Support Team

Dear Team,

The abandoned cart feature is not working for the Shopify integration. I have raised this query multiple times with your support team on WhatsApp, but have not received a satisfactory response.

Now, customers have started complaining and are requesting refunds. I request that issues of this nature, especially for such critical functions, be resolved immediately.

#2
Maxs
#1

Support Team

<p>Dear Team,</p><p>The abandoned cart feature is not working for the Shopify inte...

Yes i noticed in grow plan only working.

shopify basic plan not support.

#3
Muhammad Annas
#1

Support Team

<p>Dear Team,</p><p>The abandoned cart feature is not working for the Shopify inte...

The abandoned cart feature requires Shopify's advanced API access, which is only available in their higher-tier plans. Unfortunately, this functionality isn't supported in the Basic plan due to Shopify's API limitations.