#2063-Instagram live chat not showing the Attachement
to the Instagram page connected with BS , received a Reels video as a message, but it is not showing in the live chat ( not asking to show the video to play ), show the instagram video link to open
Instagram messages aren't displaying properly. Bot replies don't seem to be displaying in the Chat. Manual replies don't work either, they are sent but not reflected in the chat.
Thanks for opening this thread. We have checked and identified the issue regarding Instagram reels messages not displaying correctly in the live chat and have already informed our development team. Thank you for bringing this to our attention; We will provide updates as soon as they are available. If you have any further inquiries, please feel free to contact us via live chat.
Thank you.
Thanks , also please check and fix this issue https://botsailor.com/forum/thread/2041-instagram-nomatch-webhook-data-is-not-sending
Sarower Hasan
The account of a customer with an expired plan continues to respond on Instagram. Sent messages aren't displayed.
Admin.
Thank you for bringing the issue to our attention. Could you please clarify whether it's only AI replies that are being sent after expiration, or are all bot replies still functioning?