#2035-Why bot detetion takes 24 hrs?

Sky Free
#1
Sky Free


Why is deletion now taking 24 hours? Even a 1-hour delay would be more acceptable, but making clients wait a full day just to delete records is completely unreasonable.

I have a user who mistakenly added their data to the wrong account and now needs to move it to the correct one — something that used to be instant. Instead, they’re being forced to wait 24 hours. This is turning your software into a nightmare for customers instead of a reliable tool.



#2
Ahmed Sheblu

I'm agree with this It's not a feature It's a frustration

#3
Maxs

Yes 1 Hour is really good option so please consider it.

thanks

#4
Raj

In Plan i have given 1 account only can connect, already one account is connected and now want to delete that and connect new account, i had deleted it , instantly i can't able to connect new one, atleast give an option for our side to delete it instantly without waiting

#5
Maxs
(Last updated )
#4

Raj

Yes even i disconnect my FB account so it shows schedule for disconnect so please make it fast like after 1 hour.

#6
BotSailor

We have updated the deletion interval to a maximum of 2 hours to enhance user experience. Thanks, Konok

#7
Maxs
#6

BotSailor

okay thanks for implementing. If user want to recover then we have to inform you and you can or user can do itself?

#8
Raj
#6

BotSailor

I had deleted a User now , it is showing it will take 24hrs


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