#1933-URGENT AND UNACCEPTABLE ERROR.

Admin. 8 months ago

Hello BotSailor community,

I’m seeing a strange behavior in one of my WhatsApp flows:

• With a 20 s latency right before the final interactive “Si!” button block, the flow fires that same button message multiple times in succession—even though the user only tapped once (or not at all).
• Without any latency (buttons sent immediately), the flow behaves correctly and only triggers once per real tap.

I haven’t dug into HTTP-level details—I only confirmed that removing the delay entirely stops the repeated events.

Here I had to disable the webhook of all clients to not receive messages, as the flows are duplicating infinitely, the message credits are already running out due to this.

Dear User,

Thank you for reaching out. The issue you've mentioned is not entirely clear to us. Could you please record a short video demonstrating the problem and share it with us? We’ll be happy to investigate and resolve it promptly.

Thank you for your cooperation.

Best regards,

Kamrul Hasan

Are you still facing the same problem ? It should be fixed, if you still face problem, please let us know.

Thanks