#1853-Shared Inbox - Bugs

Sky Free
#21
BotSailor
#20

Maxs

We are resolving all issues and also improving the UI fonts and usability .



#22
Maxs
#21

BotSailor

thanks for a response will wait and expect good shared inbox as livechat

#23
Admin.
#21

BotSailor

Hi friend. The Telegram bots still aren't showing up in the shared chat so I can send them.

#24
BotSailor
#23

Admin.

We are checking the matter and will fix as soon as possible.


Thanks

#25
abdullah

We’ve received clear feedback from users that they do not want the Shared Inbox as the default chat interface.

While the current Live Chat has some limitations, it remains more intuitive and effective for most users.

We have no objection to keeping Shared Inbox as an optional alternative, but it should never replace the default interface or be enforced by default.

Thank you,

#26
Admin.
#25

abdullah

I agree. It can be an optional shared chat. But sometimes you also need to use the individual chat for each platform in different situations. Perhaps this creates more work for botsailor, but they should strive to maintain consistency between the two so that updates from one influence the other and keep both updated without issues.