Custom button in Mixed Template not appearing in Webhook integration

CEO
#1
CEO

When creating a message template using the new Mixed Template option and adding a custom button, I noticed that this button does not appear in the Webhook integration. I kindly request this to be checked urgently, as it directly impacts the functionality of the integration.

#2
BotSailor

We are checking the matter as soon as possible.


Thanks

#3
Maxs

My suggestion is why you removed old templates

make it live back and test then remove.

thanks

#4
BotSailor
#3

Maxs

Seems you didn't understand. It's not about old template issue actually. You can simply create old template from current one also. Means either Quick reply or Url button. Not mix.


The problem is seems happening for both type of button which was also in previous. We will fix it as soon as possible.


Thanks

#5
Maxs
#4

BotSailor

okay once fix let us know.

thanks