Auto Comment Reply on Instagram don't work.

In some accounts Auto Comment Reply simply doesn't work, and in other accounts, it replies to the comment, but the private reply is not triggered, especially when it contains input flow or buttons.

In a private reply, you are allowed to use a maximum of two reply elements. If you use more than that, the reply will not be sent. Please ensure you're not using more than two reply elements in the comment private reply.

If the comment auto-reply isn't working for certain accounts, please disconnect and reconnect those accounts. If the issue persists, kindly contact our support desk for further assistance.

Thank you.

I sent a private reply with a video showing the problem.

Hi Rodrigo,

We hope you're doing well. We wanted to let you know that we haven’t received any video via WhatsApp or through our support desk. Kindly record a video and upload it to either Google Drive or YouTube, then share the link with us by submitting a support ticket.

Thank you for your cooperation!