Admin.

#1595-Signature Message not working
Admin.

#1 Admin.
Admin.

The Signature Message tool does not work on Instagram and Facebook.

#2 Kamrul Hasan
Kamrul Hasan
#1

Admin.

There is a glitch. We will fix the issue by today. Thank you.

#3 Admin.
Admin.
#2

Kamrul Hasan

Great

#4 Kamrul Hasan
Kamrul Hasan

The problem has been fixed. Thank you.

#5 Admin.
Admin.
#4

Kamrul Hasan

Perfect.,

#6 Admin.
Admin.
#4

Kamrul Hasan

Hello. Now the button to enter the chat appears, but it doesn't work; it keeps loading indefinitely.

#7 Kamrul Hasan
Kamrul Hasan
#6

Admin.

Hello, I have checked on our end, and everything is working perfectly. It might be a cache issue. Please try refreshing your browser by pressing CTRL + F5 and then test again. Also, ensure that you have set up the Default Message when enabling it from Bot Manager → Configuration. For your reference, here is a video guide: @awesomescreenshot.com.../37778583 If the issue persists, please open a ticket with our support desk. Thank you!

#8 Admin.
Admin.
#7

Kamrul Hasan

Hi ok, its work now.