Signature Message not working

Admin.
#1
Admin.
The Signature Message tool does not work on Instagram and Facebook.
#2
Kamrul Hasan
#1

Admin.

The Signature Message tool does not work on Instagram and Facebook.
There is a glitch. We will fix the issue by today.

Thank you.
#3
Admin.
#2

Kamrul Hasan

There is a glitch. We will fix the issue by today.

Thank you.
Great
#4
Kamrul Hasan
The problem has been fixed. Thank you.
#5
Admin.
#4

Kamrul Hasan

The problem has been fixed. Thank you.
Perfect.,
#6
Admin.
#4

Kamrul Hasan

The problem has been fixed. Thank you.
Hello. Now the button to enter the chat appears, but it doesn't work; it keeps loading indefinitely.
#7
Kamrul Hasan
#6

Admin.

Hello. Now the button to enter the chat appears, but it doesn't work; it keeps loading indefini...
Hello,

I have checked on our end, and everything is working perfectly. It might be a cache issue. Please try refreshing your browser by pressing CTRL + F5 and then test again. Also, ensure that you have set up the Default Message when enabling it from Bot Manager → Configuration.

For your reference, here is a video guide:
https://www.awesomescreenshot.com/video/37778583?key=0be06ff6663281c774164f03c61dca7f

If the issue persists, please open a ticket with our support desk.

Thank you!
#8
Admin.
#7

Kamrul Hasan

Hello,

I have checked on our end, and everything is working perfectly. It might be a...
Hi
ok, its work now.