#1525-Api + whatsapp application usage issue

Sky Free
UNDER-REVIEW
#1
Sky Free

 Sky Free

Button message were failing if we use same number as api and whatsapp application. New error code say 131055

#2
BotSailor

 BotSailor

#1

Sky Free

Looks like a Bug of WhatsApp API itself. As Business APP is just new release, there may some issue like this. We are monitoring it for the root cause. Thanks

#3
BotSailor

 BotSailor

Some other users also facing the issue and reported in meta developer also @developers.facebook.com.../1467640894210876 Let see. Thanks

#4
Admin.

 Admin.

#3

BotSailor

Hello, will you enable automatic synchronization of contacts and chat?

#5
BotSailor

 BotSailor

#4

Admin.

There is problem of syncing chat history that it may immediately exceed some account limit. However we will surely think about it soon. And may consider to provide syncing option. Thanks

#6
Maxs

 Maxs

#5

BotSailor

This is must required and you have to provide an option this sync without consuming msg credit because it's necessary. Thanks

#7
Sky Free

 Sky Free

#5

BotSailor

Yes without consuming credits pdovide oprion to sync

#8
BotSailor

 BotSailor

#6

Maxs

Sorry but it will not sync without consuming message credit. If we provide sync option, it must consume message as it's webhook call. Thanks

#9
BotSailor

 BotSailor

We are going to provide the syn contact and conversation history. About Message Credit - It will work as same it is working from before. It will cost credit as it will use webhook for syncing. Thanks

#10
Admin.

 Admin.

#9

BotSailor

do you have to enable special permissions in the meta app?

#11
BotSailor

 BotSailor

#10

Admin.

Not extra permissions, just two more field enable in webhook. Details here @botsailor.com.../1544-new-feature-release-connect-whatsapp-business-app-to-botsailor