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Webhook Automatically Disabled
Raj
if any user plan is expired and after 2-3 days ( after a gap ) if changed the expiry date and save it means , that time the webhook is not enabling automatically needs to do it manually by user , kindly do it automatically or give option in admin panel to enable / disable the webhook ) , it is causing issues that broadcasting report not getting , incoming messages not coming like that customers are complaining
I informed this issue around a week ago in live chat but not yet fixed , kindly do it in prior
I informed this issue around a week ago in live chat but not yet fixed , kindly do it in prior
this kindly fix it
We are trying to find out the issue. As soon as we find the issue we will fix it.
Thank you
Thank you
Yes my customer also complaining me and i inform bs team but they Didn't fix it :)
Ahmed
Thank you for being a part of BotSailor!
Dear Botsailor Team Please Fix this Asap
Our system disable all expired users bot webhook and other functionality to maintain the system properly. And we disable it due to unusal use of message credit or functionally by expired users. Currently we disable after 2 days of expiration. And enabling bot need to be done manually as it's the system designed. However if you request we may increase this grace period a bit like maximum 7 days.
Thanks .
Thanks .
However we are increasing the grace period for 7 days.
Thanks
Thanks
BotSailor
think on it am saying from last 10+ months