Step 1: Go to Chatbot Manager

Log in to your BotSailor account and open Chatbot Manager from the dashboard.

This is where you can view, connect, and manage your Telegram bots.

The Chatbot Manager provides access to the tools needed to build telegram chatbot automation workflows, including user input collection, keyword replies, and conversation flows.

Step 2: Connect Your Telegram Bot

Select the option to connect a Telegram bot.

Complete the required Telegram bot connection process and make sure the correct bot appears in your BotSailor account.

After connecting it, select the Telegram bot you want to configure.

BotSailor offers a no-code Telegram bot builder that can automate replies, collect lead information, qualify users, and manage conversations through a visual interface.

Using this connection, businesses can create a complete telegram bot data collection system where user responses are collected automatically.

A connected bot allows you to create a telegram bot input form that works directly inside Telegram without sending users to another website.

Step 3: Open Keyword Replies

After selecting the Telegram bot, navigate to:

Automation → Keyword Replies

Click the button to create a new keyword reply or open the Flow Builder.

Keyword replies determine which words will start the automated conversation.

These triggers are the starting point of your telegram automation workflow.

When a user sends a configured keyword, the bot can launch a conversation that includes:

• Welcome messages
• Data collection questions
• Validation steps
• Confirmation messages

This creates a smooth telegram chatbot automation experience where users provide information naturally through chat.

Step 4: Set Up the Trigger Message

Configure the keywords that users can send to activate the bot flow.

For example, you can add:

hello

hi

start

Select the appropriate keyword-matching method.

In the attached example, String Match is used.

Whenever a Telegram user sends one of the configured keywords, the automation will begin.

The trigger starts the telegram bot form process by connecting the user with the data collection flow.

A well-configured trigger helps your telegram bot input form collect information from users at the right moment.

Step 5: Create the Initial Text Reply

Configure the keywords that users can send to activate the bot flow.

For example, you can add:

hello

hi

start

Select the appropriate keyword-matching method.

In the attached example, String Match is used.

Whenever a Telegram user sends one of the configured keywords, the automation will begin.

The trigger starts the telegram bot form process by connecting the user with the data collection flow.

A well-configured trigger helps your telegram bot input form collect information from users at the right moment.

Step 6: Attach a User Input Flow Block

From the Flow Blocks panel, locate the Data Collection section.

Drag the User Input Flow block onto the canvas and connect it to the initial Text block.

The connection should look like this:

Start Bot Flow → Text Message → User Input Flow

The User Input Flow block converts your chatbot into a structured telegram bot input form .

It allows businesses to collect information such as names, phone numbers, preferences, and feedback through a guided conversation.

Using this feature with telegram automation makes it easier to collect customer data without requiring manual follow-ups.

Visual overview of a chatbot flow builder where users can create automated Telegram bot conversations using drag-and-drop blocks, including messages, user inputs, sequences, conditions, and integrations.

Step 7: Create the User Input Campaign

Click the User Input Flow block to open its configuration panel.

Under User Input Flow, choose:

Add New Input Flow

Enter a descriptive campaign name.

In this example, the campaign name is:

Flavor

A campaign name helps you identify and manage the question flow later.

BotSailor also provides optional fields for sending collected information to Google Sheets or an external webhook.

This feature helps businesses create a complete telegram bot data collection workflow where customer responses can be stored, organized, and processed automatically.

By using User Input Flow as a telegram bot form , businesses can collect valuable information without asking users to leave Telegram.

Click Save Changes after entering the campaign information.

A well-structured telegram bot input form allows you to create multiple questions, save answers into custom fields, and build personalized customer journeys.

Screenshot of a chatbot automation platform displaying the User Input Flow configuration panel, where users can create data collection campaigns, connect integrations like webhooks and Google Sheets, and build interactive Telegram bot workflows.

Step 8: Add the Name Question

Click the First Question connection point in the User Input Flow block.

A new question block will appear.

Configure it as follows:

Question Type

Select:

Free Keyboard Input

This option allows the user to type a free-form response.

Question

Enter:

What’s your name?

Reply Validation

Choose:

Text

This tells the bot to expect a text-based answer.

Save Response

Under Save to Custom Field, select or create:

Name

The user’s answer will now be saved in the Name custom field.

For example, when a user replies with:

“Istiaque”

BotSailor will store “Istiaque” under that subscriber’s Name field.

Click Save Changes.

This question becomes the first step of your telegram bot form because it collects basic customer information directly inside the chat.

Using telegram automation, the bot can automatically ask questions, validate responses, and store answers without manual data entry.

A chatbot workflow configuration screen displaying how to create and validate user questions, collect responses, and connect interactive conversation steps in a Telegram bot automation flow.

Step 9: Add the Phone Number Question

From the first question block, click Next Question to add another question.

Configure the new question as follows:

Question Type

Select:

Free Keyboard Input

Question

Enter:

Tell us your phone number.

Reply Validation

Select:

Number

The Number reply type helps ensure that the user submits numeric information instead of regular text.

BotSailor supports several validation formats, including:

Text

Email

Phone

Number

URL

Date

Time

File

Image

Video

Save Response

Select or create a custom field named:

Phone

Alternatively, use an appropriate built-in phone system field when available.

Click Save Changes.

Adding phone collection makes your telegram bot input form more useful for lead generation and customer registration.

Through telegram chatbot automation, businesses can automatically collect contact details and organize subscriber information.

Screenshot of a Telegram chatbot automation workflow where a new question is configured to collect user phone numbers, validate responses as numeric input, and save collected data into custom or system fields.

Screenshot of a Telegram chatbot automation interface where a multiple-choice question is created, answer options are added, and user responses are connected through a visual chatbot workflow sequence.

Step 11: Save the Selected Option in a Custom Field

For the multiple-choice question, set the Reply Type to:

Text

Under Save Response, create or select the custom field:

Flavor

When the user selects:

• Caramel
• Tiramisu

The selected option will automatically be saved in the Flavor field.

Click Save Changes .

Saving responses into custom fields allows businesses to use collected data later for segmentation, follow-ups, and personalized communication.

This makes the telegram bot data collection process more effective because every answer is stored in an organized format.

With BotSailor, a telegram bot input form can collect different types of information and automatically connect responses with subscriber profiles.

Screenshot of a Telegram chatbot automation platform displaying advanced question setup options, including response validation, custom field storage, notes, and a visual workflow for managing user interactions.

Step 12: Add a Thank-You Message

After configuring the final question, use the Thank You Message connection point to attach another Text block.

Write a closing message such as:

Thanks for your reply.

You can also use a more detailed confirmation message:

Thank you! We have successfully received your information. Our team will contact you if any additional details are required.

BotSailor recommends ending a multi-question flow with a clear thank-you or confirmation message.

A confirmation message helps complete the telegram bot form experience by informing users that their information has been successfully collected.

This final step improves the user experience because the subscriber understands that the telegram bot data collection process has been completed successfully.

Using telegram automation , businesses can automatically collect information and provide confirmation without requiring manual replies.

Step 13: Review the Complete Flow

Your completed flow should contain the following blocks:

Start Bot Flow

↓

Welcome Text

↓

User Input Flow

↓

Name Question

↓

Phone Number Question

↓

Favorite Flavor Question

↓

Thank-You Text

Check that every block is connected correctly.

An unconnected block will not be triggered during the conversation.

A complete connection ensures that your telegram chatbot automation workflow runs smoothly from the first trigger keyword to the final confirmation message.

Before publishing, review the complete telegram bot input form and confirm that every question, response field, and message is working properly.

Step 14: Save the Bot Flow

Click the Save button in the upper-right corner of the Flow Builder.

Make sure you have also clicked Save Changes inside every question configuration panel before saving the complete flow.

Saving both individual components and the complete workflow ensures that your telegram automation settings are stored correctly.

Once saved, your telegram bot form is ready for testing.

Step 15: Test the Output on Telegram

Open Telegram and start a conversation with the connected bot.

Send one of your trigger keywords, such as:

hi

The bot should now perform the following sequence:

Bot: What’s your name?

User: Istiaque

Bot: Tell us your phone number.

User: 01706699810

Bot: What’s your favorite flavor?

Options: Caramel | Tiramisu

User: Tiramisu

Bot: Thanks for your reply.

Confirm that:

• The questions appear in the correct order.
• The name accepts a text response.
• The phone number accepts numeric input.
• The flavor choices appear as buttons.
• The final thank-you message is delivered.
• Every answer is saved in the correct custom field.

Testing ensures that your telegram bot input form collects information correctly.

It also confirms that your telegram chatbot automation workflow is successfully managing questions, responses, validations, and data storage.

Screenshot of a Telegram chatbot in action, demonstrating an automated conversation flow with welcome messages, customer engagement prompts, and user data collection through interactive questions.

Screenshot of a Telegram chatbot interaction where users can select from predefined options, demonstrating an interactive multiple-choice response flow for collecting customer preferences.

Telegram chatbot asking users to select their favorite flavor using multiple-choice buttons.

Tips for Better User Data Collection

Keep each question short and ask only one thing at a time.

Use clear custom-field names such as:

• Name
• Phone
• Flavor

so the collected information remains easy to understand.

Select the correct reply type for every question.

For example:

• Use Text for names.
• Use Email for email addresses.
• Use Number or Phone for contact numbers.
• Use Multiple Choice for predefined preferences.

Input validation helps reduce incorrect or unusable information.

A properly structured telegram bot data collection system improves data accuracy and makes customer information easier to manage.

Using a conversational telegram bot form instead of a traditional form can increase completion rates because users provide information directly inside Telegram.

Always test the complete flow on Telegram before using it with real customers.

Check:

• Conversation sequence
• Answer validation
• Custom-field mapping
• Button options
• Closing message

Final Overview

BotSailor’s User Input Flow turns a Telegram chatbot into an interactive data-collection form.

By combining:

• Trigger keywords
• Free keyboard input
• Multiple-choice questions
• Reply validation
• Custom fields

you can automatically collect:

• Names
• Phone numbers
• Preferences
• Feedback
• Booking details
• Customer information

This creates a complete telegram bot input form experience where users can answer questions naturally through conversation.

With telegram automation , businesses can reduce manual data collection and create personalized customer journeys.

A properly configured telegram chatbot automation workflow allows businesses to collect, organize, and use customer information automatically.

Once the flow is properly connected and tested, your Telegram bot can collect organized user data automatically without requiring a team member to ask every question manually.