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Knowledgebase/Automation/Article

How to Set Up a Get Started Message in Telegram: Step-by-Step Guide

  • 22 Sep 2026
  • 11 min read
  • 0 views
TL;DR:
Learn how to set up a Telegram Get Started message in BotSailor using Action Buttons and the Visual Flow Builder. This guide explains how to create an automated welcome message, add text, images, buttons, files, and AI-powered responses, then test the flow using the /start command. 

What Is a Get Started Message in BotSailor?

A Get Started message is the first automated response users receive when they begin interacting with your chatbot.

For a Telegram bot, it is normally triggered when a user opens the bot and sends the /start command. This first interaction creates a new conversation between the subscriber and the chatbot, allowing the bot to introduce itself and guide the user toward the next action.

A telegram bot start button helps users begin this interaction quickly. When users tap the start option, BotSailor can trigger a welcome flow and send a telegram start message automatically.

This message can welcome new subscribers, introduce your business, explain what the bot can do, and guide users toward the next step.

BotSailor connects the Get Started action directly to its Visual Flow Builder, where you can customize the default response and add additional content or automation.

Using telegram bot commands such as /start allows businesses to create structured chatbot experiences. The command acts as an entry point that launches the welcome flow and helps create a smooth new conversation experience.

A properly configured Get Started flow works as a telegram bot auto welcome message system, allowing businesses to greet users instantly, provide instructions, and direct them to relevant options.


Automation → Quick Actions → Get-started

Step 1: Log In to the BotSailor Dashboard

Visit the BotSailor website and sign in to your account.

After logging in, you will be taken to the main dashboard, where you can manage your connected bots, subscribers, automation, broadcasts, AI usage, and other chatbot features.

The dashboard provides access to tools required for creating automated Telegram workflows, including telegram bot commands , welcome messages, and subscriber engagement actions.

Before configuring your Get Started flow, make sure your Telegram bot connection is active so users can begin a new conversation through the start action.


Step 2: Open the Chatbot Manager

From the left-hand navigation menu, go to the Chatbot Manager section.

The Chatbot Manager allows you to view and manage the messaging accounts and bots connected to your BotSailor account.

This section is the central workspace where you can control chatbot settings, automation flows, and responses triggered by user actions.

For Telegram automation, Chatbot Manager helps you configure features such as telegram bot commands , welcome flows, and automated responses that users receive when they start a conversation.


Step 3: Select the Telegram Section

Inside the Chatbot Manager, locate the available messaging platforms and select the Telegram section.

Make sure your Telegram bot is already connected to BotSailor.

Once a Telegram bot is connected, BotSailor allows you to create automated conversations, manage subscribers, build chatbot flows, and send messages through the bot.

The Telegram connection allows users to interact using commands such as:

  • /start
  • Custom commands
  • Trigger actions

These telegram bot commands help define how users enter different chatbot flows.

When a user activates the start option, the bot can send a telegram start message and begin a guided new conversation .


Step 4: Select Your Telegram Bot

From the list of connected Telegram bots, click the bot you want to configure.

In this example, the selected bot is called:

Semibot

After selecting Semibot, you will see different management sections, including:

  • Automation
  • Data Collection
  • AI
  • Engagement
  • Group Manager
  • Integrations
  • Bot Settings

Selecting the correct bot is important because every automation, including the telegram bot start button flow, will be connected to that specific chatbot.

The selected bot will control how users receive their first telegram bot auto welcome message when they begin interacting.


Step 5: Go to the Automation Section

Click the Automation tab at the top of the bot management page.

The Automation section contains the tools needed to create and manage automated responses for your Telegram bot.

These tools allow you to create welcome flows, keyword responses, subscriber journeys, and other automated actions.

A Get Started flow is commonly used as the first step in a new conversation because it immediately responds when users interact with the bot.

By connecting automation with telegram bot commands , businesses can create a smooth user journey where the bot automatically welcomes subscribers and guides them through available options.


BotSailor automation panel displaying chatbot quick actions, including get-started, keyword replies, follow-up sequences, and user interaction controls for managing automated conversations.


 BotSailor automation dashboard showing quick action settings for chatbot workflow management
BotSailor automation panel displaying chatbot quick actions, including get-started, keyword replies, follow-up sequences, and user interaction controls for managing automated conversations.

Step 6: Open Quick Actions

Under the Automation section, click Quick Actions .

The Quick Actions panel contains predefined system actions that respond to different subscriber activities.

These actions may include:

  • Get-started
  • No Match
  • Un-subscribe
  • Re-subscribe
  • Phone Reply
  • Email Reply
  • Location Reply
  • Birthday Reply
  • Chat with Human
  • Chat with Bot

BotSailor’s action buttons are connected to the Visual Flow Builder, allowing you to edit their default messages and create more advanced response flows.

The telegram bot start button is one of the easiest ways for users to begin interacting with a chatbot. When a user clicks the start option, the connected Quick Action launches the welcome workflow.

This first interaction creates a new conversation where the bot can send a welcome response, collect information, or guide users toward different services.



Step 7: Select the Get-Started Option

Find the Get-started option under Action Buttons and click it.

The Get Started action works as the entry point for new users.

It can be used to:

  • Welcome subscribers
  • Introduce your business or service
  • Explain what the chatbot can do
  • Ask users to provide information
  • Direct users to another menu or flow

Selecting the option will open the Get-Started template in the Visual Flow Builder.

The Get Started feature works together with telegram bot commands because the /start command activates this initial flow.

When users click the telegram bot start button , they are directed into this welcome sequence and receive the configured message.

This creates a simple and effective telegram start message experience that helps users understand what they can do next.


Step 8: Configure the Get Started Text Message

Inside the Flow Builder, you will see the following connected components:

  1. Actions
  2. Start Bot Flow
  3. Text Message

Click the Text component to open the Configure Text Message panel.

Enter the message you want new subscribers to receive in the Reply Message field.

For example:

Hi! We are delighted to have you on board. We are grateful for your interest. If you have a question, we will do our best to answer it.

You can make the message more personalized by using available subscriber variables, such as the subscriber’s first or last name.

BotSailor supports personalization tags inside flow messages.

A more engaging example could be:

Hi {{first_name}}! Welcome to Semibot. We are delighted to have you here. Please send us your question or select an option below, and we will be happy to assist you.

This welcome text acts as a telegram bot auto welcome message that immediately acknowledges the subscriber after they start interacting with the bot.

A well-written telegram start message should clearly explain the next step, whether users need to select an option, ask a question, or explore available services.

Using a personalized welcome response helps make the new conversation feel more natural and user-friendly.




 BotSailor chatbot flow builder showing text message configuration and automated conversation workflow
: BotSailor flow editor displaying a chatbot automation sequence with text message setup, start bot flow actions, and message delivery configuration for creating automated subscriber interactions.

Step 9: Add Other Content to the Welcome Flow

Your Get Started flow does not have to contain only text.

BotSailor’s Flow Builder supports several content types, including:

  • Images
  • Videos
  • Audio messages
  • Downloadable files
  • Buttons
  • Quick replies
  • External URL buttons
  • Interactive options
  • API connections

These elements can help you create a more useful and engaging welcome experience.

For example, you could add:

  • A company introduction video
  • A product catalogue
  • A service menu
  • A button that connects users with customer support

You may also integrate BotSailor’s AI Agent to provide more dynamic and context-aware responses.

BotSailor’s AI features can work across Telegram and other supported messaging platforms, respond using trained information, detect user intent, trigger chatbot flows, and route conversations to human agents.

Adding interactive elements after the telegram bot start button improves user engagement because subscribers can quickly choose their preferred action.

For example, after receiving a telegram bot auto welcome message , users can click a button to view products, request support, or access additional information.

This helps businesses build a complete new conversation journey instead of sending only a single greeting message.



Step 10: Save the Text Message

After writing and configuring your message, click the Save Changes button at the bottom of the Configure Text Message panel.

This saves the content inside the selected Text component.

Saving the message ensures that your configured telegram start message will appear correctly when users activate the start flow.

Before testing, confirm that the text block is connected properly with the Start Bot Flow component.

A correctly connected flow ensures that the telegram bot commands trigger the right response and deliver the intended welcome experience.


Step 11: Save the Complete Flow

After saving the text component, click the main Save button in the upper-right corner of the Flow Builder.

Make sure you complete both saving actions:

  1. Click Save Changes for the individual message.
  2. Click Save for the complete chatbot flow.

BotSailor’s official instructions also recommend saving and publishing the flow after editing an Action Button response.

Saving the complete flow ensures that the telegram bot start button , start command, and connected automation actions work correctly.

Once published, users who start a new conversation with your Telegram bot will receive the configured welcome experience.

The saved flow allows your telegram bot commands to connect with the correct automation and deliver the intended telegram bot auto welcome message .


Step 12: Test the Get Started Message in Telegram

Open the Telegram application and search for your connected bot, Semibot .

Open the conversation and send:

/start

The bot should immediately send the Get Started message that you configured in the Flow Builder.

In this example, the output will appear similar to:

Hi! We are delighted to have you on board. We are grateful for your interest. If you have a question, we will do our best to answer it.

BotSailor recommends opening the connected bot in Telegram and starting a conversation to confirm that the configured welcome message or bot flow is working correctly.

The /start command is one of the most important telegram bot commands because it allows users to activate the initial chatbot workflow.

When the user sends this command or clicks the telegram bot start button , the bot begins a new conversation and delivers the configured welcome response.

A successful test confirms that your telegram start message and automation flow are functioning correctly.


Telegram chatbot conversation showing Semibot automated welcome message after a user starts the bot

Telegram chat interface displaying a Semibot automated response flow where users receive a welcome message after initiating a conversation with the chatbot.



Step 13: Review and Improve the Message

Check the message carefully in the Telegram application.

Confirm that:

  • The complete message is displayed.
  • The spelling and grammar are correct.
  • Any images, videos, or files open properly.
  • Buttons lead users to the correct destination.
  • The next connected components are triggered correctly.
  • The message clearly tells users what to do next.

When changes are needed, return to:

Automation → Quick Actions → Get-started

Update the flow and save it again.

A well-optimized welcome flow helps create a professional first impression for every subscriber.

A clear telegram bot auto welcome message can introduce your service, explain available features, and encourage users to continue interacting.

By combining a telegram bot start button , useful content, and automation actions, businesses can create a better onboarding experience for every new user.


Final Result
Setting up a Get Started message in BotSailor helps create a professional first impression for new Telegram subscribers.

By using the Quick Actions section and Visual Flow Builder, you can create:

  • A simple welcome message
  • A complete onboarding experience
  • Interactive button flows
  • Media-based introductions
  • AI-powered responses
  • Customer support pathways

The Get Started feature becomes the foundation of your Telegram automation because it is usually the first interaction after a user starts a new conversation .

Using telegram bot commands such as /start allows businesses to control how users enter their chatbot journey.

A properly designed telegram start message can guide users toward the next action, whether that is asking a question, viewing products, joining a service, or contacting support.

Once the flow is saved, test it by sending the /start command to your Telegram bot.

A clear and helpful opening message can introduce your service, guide users through available options, and encourage them to continue the conversation.




Relevant Link: https://botsailor.com/knowledgebase/article/how-to-send-sequence-messages-on-telegram-using-botsailor







Sanoary Rahaman Istiaque

Sanoary Rahaman Istiaque

FAQ

Frequently Asked Questions

Find answers to common questions about this topic

A Get Started message is the first automated response a user receives when they interact with a Telegram bot.

It is usually triggered when a user sends the /start command or clicks the start option.

This first response creates a new conversation and introduces users to the chatbot.

Telegram bot commands are special instructions that users can send to interact with a Telegram bot.

Examples include:

/start
/help
Custom commands created for specific actions

These commands help users access different chatbot features and start automated workflows.

The telegram bot start button allows new users to quickly begin interacting with a Telegram bot.

When clicked, it activates the initial chatbot flow and sends the configured welcome response.

It helps create a simple entry point for users who want to begin a conversation.

A telegram start message is the first message sent by a bot after a user starts interacting through the /start command.

It can include:

Welcome text
Business information
Instructions
Buttons
Links
Media content

A good start message helps users understand what the bot can do.

A telegram bot auto welcome message is an automated greeting sent when users begin interacting with a Telegram bot.

It helps businesses welcome subscribers instantly without manually replying to every user.

This message can include text, images, buttons, and other interactive elements.

Yes.

BotSailor allows you to customize the Get Started message using the Visual Flow Builder.

You can add:

Text
Images
Videos
Buttons
Files
AI responses
External links

This allows you to create a personalized welcome experience.

Users can start a conversation by opening the bot and using the start option or sending the /start command.

The telegram bot start button provides an easy way for new subscribers to begin interaction.

Yes.

BotSailor allows you to add buttons, quick replies, and interactive options inside your welcome flow.

These buttons can guide users toward different actions after receiving the initial telegram bot auto welcome message.

The first message creates the user’s first impression of the bot.

A useful telegram start message can explain the purpose of the bot, guide users, and encourage further interaction.

Yes.

Commands such as /start can trigger automated flows inside BotSailor.

These telegram bot commands allow businesses to create structured user journeys and automated responses.

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