#2346-Access Denied when sync or add new phone

Tarek Burhan
#1
Tarek Burhan

When I try to add a new number or sync, a pop-up message says ‘Access Denied.

#2
Kamrul Hasan
(Last updated )
#1

Tarek Burhan

<p>When I try to add a new number or sync, a pop-up message says ‘Access Denied.</p>

Dear user,


You have not mentioned which type of account you are experiencing the issue from. Is it happening on a Team Member account or the Admin account?

To assist you properly, we kindly request you to open a support ticket on our support desk with full details of the issue, along with the login credentials of the account where you are facing the problem. You may change the credentials afterward for security.

Thank you.


Best regards,

Kamrul Hasan