#2251-Co-Existence WABA allows beyond Daily Limit

Hello team,

One of WABA Daily limit on META shows 250/day in co-existence.

Now client have done marketing on 586 number in a Single campaign but as we have already broadcasting feature that not allows to send more then daily limit shows on connect account.

So please check and fix issue only for Co-ex waba.

Thanks

Dear user,

BotSailor respects the daily broadcast limit set by Meta for your WABA account. If Meta has assigned your WABA a daily limit of 250 messages, BotSailor will enforce that same 250-message limit and prevent any broadcasts beyond it. You mentioned that your user completed 553 broadcasts in a single campaign, but you didn't explain how this was achieved given the platform's enforcement of Meta's limits.

Thank you.

i say META limit to 250/day but in co-existence BS allowed to send beyond limit.

please check and fix,

thanks

Do you mean BotSailor is allowing sending beyond the Meta limit for co-ex WhatsApp?

Yes client have already send broadcasting beyond limit on co-existence.

please check and fix.

thanks

Maybe botsailor does not allow sending beyond the transmission limit, but does not take into account the overall total if you send more than one transmission, Can that be that?

Yes, BotSailor only applies the limit set on the account, and this limit is retrieved directly through the Meta API. Therefore, unfortunately, there’s nothing we can change on our end.