
#2110-Unacceptable Lack of Support Response
Bashar Rihani
- 10 days with no response
We have repeatedly sent tickets and WhatsApp messages without any response.
This lack of communication is unacceptable and is directly impacting our operations.
We expect an immediate update and resolution without further delay.
Thank you for your patience. We sincerely apologize for the inconvenience caused due to the recent vacation. We truly appreciate your understanding and concern. We are now back at the office, and we kindly request a little more time to address your concern.
If you could reach out to us through our live chat regarding your issue, we will be glad to prioritize it and provide you with prompt assistance.
Thank you once again for your understanding.