#2493-Request to Restrict Chat Actions for Team Users

PrimeX
#1
PrimeX

Is there any existing or planned capability to restrict or hide certain chat actions for team members.


Specifically we want to control access to the following actions in the chat interface:

Hide Block Resolved


these actions should be limited to supervisors or admins only allowing all team members to access them creates operational and tracking issues.


Please let us know if this can be managed through roles, permissions or configuration settings. If not currently available we would like to know if this is being considered for a future update.

#2
PrimeX

Hello BS team is there any possibility to hide or restrict =>Hide, Block and Resolved actions buttons for team users via roles or settings.

#3
marwan mathkoor
“Kindly extend the subscription to allow us to communicate with customers until the subscription payment is approved by my management.”