#1928-WhatsApp flow error PLEASE FIX

Admin.
#1
Admin.


Hello


Custom fields are NOT assigned after completing a WhatsApp Flow form.

The custom field is configured, but it's not assigned.


On the other hand, I understand that WhatsApp Flows aren't editable. But it should allow editing which custom fields will interact with the flow or external data, such as labels and so on. Everything freezes.


Additionally, the options that allow you to choose the input field type (email, number, text, etc.) are only available when editing the WhatsApp Flow, not when creating it. This means that there are NO CHANGES. If I need a field to be exclusive to email, it doesn't allow editing. The changes have no effect, which makes no sense.

#2
Kamrul Hasan
#1

Admin.

We are currently working on it, and we hope to have the issue resolved as soon as possible.

Thank you for your patience.

Best regards,

Kamrul Hasan

#3
BotSailor

Please verify if the issue has been resolved. We apologize for any inconvenience and are here to assist if you encounter further problems.

#4
Admin.
#3

BotSailor

It works but it doesn't map custom fields.........

#5
Admin.

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#6
Mamuduzzaman Ronok

We’ve already resolved this issue. If you’re still experiencing it, the problem might be on your end. Please reach out to our support desk, and we’ll be happy to take a look and help you fix it.

#7
Admin.

Hello.

In an existing WhatsApp Flow, it stopped working, then started working again, and now it's not working again. However, I created a new one, and it works there. What a mess.