#1873-Request to stop unauthorized changes to platform menus

I would like to formally request that all unauthorized changes to the platform menus be stopped. I've noticed that even after customizing and organizing the menus according to our preferences and language, the settings are altered again the following day. This instability directly impacts our company's image, conveying a lack of seriousness and commitment to platform consistency.

I have once again updated all the icons to reflect our brand identity. However, while the changes appear correctly on our end, users still see purple icons that are completely inconsistent with our branding. This further undermines our credibility and creates confusion.

It is essential to maintain the customizations and configurations we've set in order to preserve the identity and trust in the platform. Please ensure that these types of changes no longer occur.

Hello,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the unintended changes to your customized menu settings.

We understand how important it is to maintain your brand identity and platform consistency, and we agree that these disruptions can impact user experience and perception. Your feedback has been noted with high priority, and we are taking immediate steps to prevent such changes from recurring.

Please rest assured that we are committed to supporting your configurations and ensuring your customizations remain intact moving forward.

Thank you for your continued trust in BotSailor.

Best regards,

The BotSailor Team

The navigation menu manager issue has been resolved. Kindly check on your end and let us know if everything is working as expected.

Thank you.