Auto reply stopped working.

Gift Setshedi
#1
Gift Setshedi

I have been sending messages to test my auto reply and the bot is not replying and i could not see the messages sent to the botsailor inbox. I have tried changing the setting for the account but the problem is still persisting. Kindly assist with advising what might be the solution to the problem.

#2
Kamrul Hasan
#1

Gift Setshedi

Hello, BotSailor is working perfectly without any known issues. It’s possible the issue is specific to your account. To help us investigate, please open a support ticket. If you're comfortable, you may securely share your login credentials within the ticket, so we can access your account and troubleshoot the issue directly. Thank you for being a valued BotSailor user. We’re here to assist you!