Request for Manual Add-On Activation Option for Users
Aji
Dear Support Team,
Just like we currently have the ability to manually assign Subscription Packages to users in special cases (e.g., when a payment is debited from the customer’s end but not reflected due to a payment gateway error), I’d like to request the same manual option for Add-Ons.
This is important because:
In some situations, customers make successful payments, but the add-on is not updated in their account.
We currently handle subscriptions manually in such cases, and having the same flexibility for add-ons will help us resolve such issues promptly.
Please consider adding a manual add-on assignment feature in the admin panel
Just like we currently have the ability to manually assign Subscription Packages to users in special cases (e.g., when a payment is debited from the customer’s end but not reflected due to a payment gateway error), I’d like to request the same manual option for Add-Ons.
This is important because:
In some situations, customers make successful payments, but the add-on is not updated in their account.
We currently handle subscriptions manually in such cases, and having the same flexibility for add-ons will help us resolve such issues promptly.
Please consider adding a manual add-on assignment feature in the admin panel
Its already available check in users dasboard there is a seperate icon for addon
I don't see any option to manually assign add-ons to users. Could you please share a screenshot?
Aji
https://botsailor.com/addon/purchase/create/