Credit reset happening on 1st of every month

Why are users' credits being reset on the 1st of every month? This is causing a loss for resellers. I have a client who purchased a 50k credit plan on the 15th, used all the credits before the 31st, and is now simply waiting for the reset on the 1st instead of purchasing more. This results in a loss for us, as he gets another 50k credits for free within his validity period. Please fix this issue.

Yes, It should be done on after 30 days once only, also in admin panel and api kindly provide how much credits user consumed , how much balance are there So we can monitor It

This shouldn’t be happening. We need to investigate the issue. Please allow us some time to look into it. If we find a problem, we’ll fix it as soon as possible. Thank you!

Please update up soon on the same

Yes, please fix this as soon as possible.

We are thoroughly investigating the matter and kindly ask for your patience as we work toward a solution. Thank you for your understanding and for being a valued part of the BotSailor community.

Still this getting auto reset on 1st of month

Any update?

This issue is still not resolved. It's very urgent.

Still this getting auto reset on 1st of month

Ya thank you botsailor so for last two month i lost my revenue because of not fixing the bug, seriously worst support

We have fixed this issue and will release the updated today. Thanks for you patience. Regards

We’re pleased to announce that the usage log will now reset on the billing date as expected. The issue has been resolved, and BotSailor has been updated accordingly. Thank you for your patience.

Really awesome fix. thanks a lot. now we will wait for 01-06-2025 and update you. thanks

Hello now in user account credit count not getting updated. it stuck please fix ASAP. Thanks

Due to this update, It will be fine from next billing cycle. If any user face problem that exceed the limit, please for this month reset his credit from user edit option. It will work from next billing cycle perfectly. Thanks