Credit reset happening on 1st of every month

Sky Free
#1
Sky Free
Why are users' credits being reset on the 1st of every month? This is causing a loss for resellers.

I have a client who purchased a 50k credit plan on the 15th, used all the credits before the 31st, and is now simply waiting for the reset on the 1st instead of purchasing more. This results in a loss for us, as he gets another 50k credits for free within his validity period. Please fix this issue.
#2
Raj
Yes, It should be done on after 30 days once only, also in admin panel and api kindly provide how much credits user consumed , how much balance are there

So we can monitor It
#3
Kamrul Hasan
#1

Sky Free

Why are users' credits being reset on the 1st of every month? This is causing a loss for resell...
This shouldn’t be happening. We need to investigate the issue. Please allow us some time to look into it. If we find a problem, we’ll fix it as soon as possible.

Thank you!
#4
Unick Sonu
Please update up soon on the same
#5
Aji
Yes, please fix this as soon as possible.
#6
Kamrul Hasan
#5

Aji

Yes, please fix this as soon as possible.
We are thoroughly investigating the matter and kindly ask for your patience as we work toward a solution. Thank you for your understanding and for being a valued part of the BotSailor community.
#7
Dishang Shah
#6

Kamrul Hasan

We are thoroughly investigating the matter and kindly ask for your patience as we work toward a solu...
Still this getting auto reset on 1st of month
#8
Dishang Shah
Any update?
#9
Aji
This issue is still not resolved. It's very urgent.
#10
Thiago Rodrigues
Still this getting auto reset on 1st of month
#11
Sky Free
(Last updated )
Ya thank you botsailor so for last two month i lost my revenue because of not fixing the bug, seriously worst support
#12
BotSailor
We have fixed this issue and will release the updated today.

Thanks for you patience.

Regards
#13
Kamrul Hasan
We’re pleased to announce that the usage log will now reset on the billing date as expected. The issue has been resolved, and BotSailor has been updated accordingly.

Thank you for your patience.
#14
Dishang Shah
#13

Kamrul Hasan

We’re pleased to announce that the usage log will now reset on the billing date as expected. The iss...
Really awesome fix.
thanks a lot.
now we will wait for 01-06-2025 and update you.
thanks
#15
Dishang Shah
Hello now in user account credit count not getting updated.
it stuck please fix ASAP.
Thanks
#16
BotSailor
#15

Dishang Shah

Hello now in user account credit count not getting updated.
it stuck please fix ASAP.
...
Due to this update, It will be fine from next billing cycle. If any user face problem that exceed the limit, please for this month reset his credit from user edit option. It will work from next billing cycle perfectly.

Thanks