(again 3x) New messages show only on reload page

Repeating the message for the third time, as its happening again and the other thread is marked as solved: Hey, guys, We are having an issue in which our agents' messages only show up after refreshing the page. And clients' new messages seem to be having a similar problem. Have you guys seen this before? What can we do to fix it? More details about the issues: 1. A client sends a message Our agent replies, but the reply doesn's show up in the chat window right away Our agent refreshes the page and it shows up 2. New messages from clients are not being updated automatically, our agent needs to refresh the page for everything to appear Thanks in advance. ---------- on the other thread @BotSailor answered: Sorry for the problem that you have encountered last days. It was a pusher limit exceed issue from our account. We have increase the limit, it will work now as expected.

Seriously this is worst, this is happening repeatedly and you guys will be on leave today

i not phased this issue in last 2 days. but this issue still https://botsailor.com/forum/thread/1480-pushar-issue?page=1#post-5

I think its because of any cache issues, Please try by clearing browser cache, Pusher is working fine. However we will keep monitoring it. Thanks

But bot not resume if agent leave chat using action button please fix

We have tested it, and it's working perfectly. Please test again, and if you find the issue, please open a ticket to our support desk. Thank you.