Logo
  • Platforms
      • WhatsApp

        WhatsApp marketing automation for sales & support.
      • Facebook

        Facebook Messenger automation for ads, comments & sales.
      • Instagram

        Instagram DM automation for Reels, Stories & lead capture.
      • Telegram

        Telegram bot automation for groups, DMs, broadcasts & AI support.
      • Website Chat

        Website chat widget automation for lead capture, AI support & handoff.
  • AI Agents
  • Industries
      • Healthcare

        Patient support, scheduling, and follow-ups.
      • Finance

        Lead qualification and secure support routing.
      • E-commerce

        Cart recovery, orders, and store support.
      • Retail B2C

        Retail support, cart recovery, and re-engagement.
      • Real Estate

        Property leads, showings, and inquiries.
      • Restaurant

        Reservations, orders, and guest engagement.
      • Education

        Admissions, counseling, and student engagement.
      • SaaS

        Leads, demos, onboarding, and retention.
      • Logistics

        Tracking, delivery updates, and support.
      • Agencies

        Leads, consultations, and client comms.
  • Resources
      • Knowledgebase

        Find answers, guides, and resources all in one place.
      • Blog

        Latest insights, tips, and updates from our team.
      • API Documentation

        Comprehensive guide to BotSailor APIs and integrations.
      • Forum

        Join discussions and connect with the BotSailor community.
      • Video Tutorials

        Step-by-step official videos to learn features quickly.
      • Bug Report

        Report issues you experience and help us improve BotSailor.
      • Feature Request

        Contribute new feature ideas and help shape the future roadmap.
      • What's New

        Stay updated with the latest product releases and fixes.
      • Corporate Social Responsibility

        Learn about our social and environmental initiatives.
      • Life at BotSailor

        Discover our culture, people, and workplace stories.
      • WC Plugin

        Recover sales with automated WooCommerce abandoned cart webhooks.
      • Newsletter

        Stay updated with the latest product releases and fixes.
      • Contact (Ask)

        Get in touch through your preferred communication channel.
      • Support (Technical)

        Need assistance? Our technical experts are ready to help.
      • Priority Support (Special)

        Dedicated support channel reserved for customers spending $500+ monthly.
  • Pricing
      • Pricing Plans

        Compare subscription options and choose the right plan.
      • Pay As You Go (PPU)

        Flexible usage-based billing (Pay per use).
      • Addons

        Enhance BotSailor with powerful extra features.
      • AI Token

        Unlock next-level automation with AI tokens.
      • Services

        Expert assistance for setup, verification, and onboarding.
  • Partner Programs
      • Reseller

        Exclusive tools, support, and benefits for your sales journey.
      • Affiliate

        Join affiliate program and earn recurring commissions.
      • AI Startup Program

        Claim free AI tokens and unlock AI-powered automation.
  • Dashboard
  • Dashboard
  1. Forum
  2. Bug Report
  3. The template appears …

#1168-The template appears as an attached file in live chat when sent via any chatbot.

Sarower Hasan   1 year ago
TESTING
#1
Sarower Hasan

 Sarower Hasan

  1 year ago

On behalf of customer, When a message template is sent through a Chatbot reply, it shows like an attached file on BotSailor Live Chat. Subscribers get it correctly, but the BotSailor live chat doesn't show it correctly. Please see the screenshot for better understanding. @bot-data.s3.ap-southeast-1.wasabisys.com.../376-92210-888540263261765.jpeg @bot-data.s3.ap-southeast-1.wasabisys.com.../376-92210-1077860777410957.jpeg

Related Threads

  • PWA NOTIFICATION SYSTEM ERROR/ISSUES

    Quintech   1 week ago
    2
  • Delayed Response from WhatsApp Chatbot

    The Dreamaholics   1 week ago
    4
  • Delayed Response from WhatsApp Chatbot

    The Dreamaholics   1 week ago
  • Urgent Exact Match Keyword Trigger Not Working

    Maxs   1 month ago
    3
  • Keyword Not Working with AI Agent for All Queries.

    Ricardo Szemat   1 month ago
    1
  • Chat Input Box Missing After Latest Inbox Update

    Mohammed Shaaban Arabi   1 month ago
    1
  • Whitelable Apps Restricted by Meta for a week ago

    Kyra   1 month ago
  • Live Chat Push Notification on Mobile Not Working

    Mohit Shah   1 month ago
    1
  • Telegram Issue - Only Opens Last Active Chat

    Felipe   2 months ago
    3
  • LOCATION NODE DOES NOT SEND DATA

    Quintech   3 months ago
    1
  • Back button in shared imbox

    Admin.   3 months ago
    3
  • Not able to connect quick reply list message response to a s...

    Amit   3 months ago
    4
Logo

Create a FREE (forever) account today to get access to everything you need to succeed in chatbot marketing.

SSLCommerz
Links
  • Affiliate Program
  • Reseller Program
  • Newsletter
  • Knowledgebase
  • Contact Us
  • Support Desk
Legal
  • Terms of Service
  • Privacy Policy
  • Fair Usage Policy
  • GDPR Policy
  • Refund Policy
  • Affiliate Policy
  • Reseller Policy

© 2026 BotSailor by Xerone IT.   All Rights Reserved.