CTA Button with Image/video.
Faizal
#1
Faizal
Please allow you bot to send multiple msz at first response, as of now it only trigger one response.

I want to trigger two messages on a trigger of a keyword. But failed to do so.. only one msz option there
#2
Sarower
We do have this feature available. You can send as many messages as you want. for this, you have to set this up on your bot. please create a bot with multiple text components. Please explore this video here at https://www.youtube.com/watch?v=sGfnwima8nY&t=570s&ab_channel=BotSailor it will give you some idea of how you can do it. if you still can't able to do it please contact our support desk https://botsailor.com/tickets or live chat https://api.whatsapp.com/send/?phone=8801729853645 to get a quick solution.

Thank you
#3
Faizal
I think you didn't understand my question. please check screenshot https://prnt.sc/xvGq30ppL10u<br />
On a First msz response of particular keyword I want to show two messages, already contact support person he said that feature is not available https://prnt.sc/FCvevtmgGkWy
#4
Sarower
Sorry for the misunderstanding. You can set one component at a time with the start bot flow. you can't add two components with the start bot flow. if you want to set multiple messages you have to set one component by another otherwise you need to create multiple bots if you want to add. hope this clarifies the issue.

Thank you
#5
Faizal
Sir can you take it a feature request... because multi msz is very common.
#6
BotSailor
#5

Faizal

You actually misunderstand. Sorry for these not to make sure how it can be already.

You can actually send as much message you want for the first time or anytime you want.

In your screenshot, First you have added a message with button. Now in the first element, you can see Next Node. Just add another element with that first element from Next . It will send as much message you will set by next to next.

let me know if you can make it work. Otherwise I will make a video how you can do that.


Thanks
Konok
#7
Faizal
(Last updated )
Yes I got it now. One more question, can we add image or video on CTA button url. I see only text option.

https://prnt.sc/xRDb-OqQEe9e<br />
Also CTA Button has no phone number option
#8
Sarower
(Last updated )
We’re glad you understand. Thank you for your questions. Apologize, you cannot add an image or video to the CTA button URL, as it is designed solely for URLs. If you want to include images or videos, please use the interactive component or a separate image or video component. Sharing your thoughts on the CTA button URL will help us provide a better solution.

Thank you
#9
Faizal
(Last updated )
We can use interactive component but there we can't connect CTA button with interactive component it display incompatible connection , we have to choose simple button and In that simple button we can't add link we have to create further a text message component for it on button replies. Reference - https://prnt.sc/SZ_seAmnWYL_
#10
Kamrul Hasan
#9

Faizal

CTA URL button element should be used as an independent reply, it can not be added as a Interactive button.

Thanks
#11
Faizal
#10

Kamrul Hasan

Yes that what I m explaining... you can take this as feature request where we can add CTA Button having image/video. As of now CTA button has just text option
#12
Faizal
Any update on this sir??