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#2602-No Support WhatsApp API Coexistence?

Kyra
RESOLVED
#1
Kyra

 Kyra

During setup, the botsailor system requires disconnecting the existing WhatsApp account before API integration.

This indicates Botsailor is operating in takeover mode, not coexistence. So is botsailor no longer support whatsapp API coexistence?

I cant help my client to link with their account.


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#2
Kamrul Hasan

 Kamrul Hasan

#1

Kyra

During setup, the botsailor system requires disconnecting the existing WhatsApp account before API integration.This indicates Botsailor is operating in takeover mode, not coexistence. So is botsailor...

Dear User,


Please Make sure the existing WhatsApp is a Business WhatsApp. Meta supports only the Business WhatsApp to connect as coexistence.


Thank you.

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