#2560-Catalog Webhook Response Issue

Quintech 1 hour ago

Hi BS,

I want to call your attention to the Catalog webhook response, due to the recent updates the catalog webhook have stop sending data to the webhook URL. This is working initially but new webhooks created regardless of the event type is not sending data or responding.

Please check, Thank you.

Dear user,

Thank you for letting us know, it seems like there is an issue. We will fix it as soon as possible.

Thank you.

Okay, Looking forward to it.

Thank you.

It's fixed now.

Thank you.

In another thread you commented that they are working on it.... at least I appreciate that the previous webhooks are still working, but it is necessary to correct this soon.

Dear User,

The issue has been fixed. If you encounter any issues related to the Catalog webhook, please do not hesitate to let us know.

Thank you.

It seems to be working normally now. However, cart recovery isn't working; it sends a dummy file (the subscriber receives nothing) and doesn't follow the bot's workflow.

Is this happening to all accounts or only a particular account? Please open a support ticket with our support desk and provide the login credentials so that we can check the issue.

Thank you.