#2521-Broadcasting Not Working , Fix it in Priority

Rasool 2 months ago

For Lot's of Users , Broadcasting Is in processing morethen 24hrs , 80-90% messages are sending rest all are in pending without evening sending , i have attached the screen recordings, this not only happended to one particular user, lots of customers had informed, the issue is not in account , check and clear the queue messages

the software is working , but the broadcasting is not working means , its kind of downtime only , fix it as soon as possible, i kindly request you to fix all the bugs and make the platform as working before increasing the price

Have Shared the Video Proof to your Support Number as well

Dear User,

Thank you for sharing the video and informing us about the issue you are experiencing. We will review the matter and work to resolve it as soon as possible.

Thank you.

Best regards,

Kamrul Hasan

Thanks for informing the issue about broadcasting. We have found a issue which cause small portion of broadcasting on processing. We have solved the issue and it will processed very soon gradually and will be in normal state soon.

Sorry for the inconvenience.

Thanks

Konok

ok, so all exisiting old campaigns will be send today right ?