#2467-Disable Webhook Triggers When Bot Is Paused
Muhammad Annas
Hi BotSailor Team,
I would like to request a feature improvement regarding webhook behavior.
Feature Request:
When a bot is manually paused for a specific conversation, all incoming messages for that conversation should not be sent to the webhook.
Current Issue:
Even after manually pausing the bot for a conversation, incoming messages are still forwarded to the webhook, which triggers external automations unnecessarily.
Expected Behavior:
If a bot is paused manually for a conversation, webhook message delivery should be disabled until the bot is resumed.
This would help prevent unwanted automation triggers and give better control during manual handling of conversations.